Primary Responsibilities:
Serve as on-site technician for equipment installation.
Troubleshooting skills for OS and Network issues.
Installing print drivers
Setting up scanning features
Record events, problems and resolution in the service call system real time
Maintain and clean company vehicle weekly
Train end users on installed hardware
Utilize company vehicle to deliver, load/unload equipment
Maintain and expand current technical knowledge by attending service training classes and meetings
Use diagnostic tools, and service aids, to assess and resolve equipment and system failures
Clean handoff to our service team
Ensure the meeting of the scope of work
Maintain inventory and additional items installed in calls
Maintain real time closing of work orders on equipment installed, moved and removed
Ensure installs, moves and removals are meeting the standard times and scope set
Requirements
Requirements:
A+ Certification preferred
Strong verbal communications
Working knowledge of digital copy machines and scanners
Experience with IP addresses and installing network drivers
Understanding of network fundamentals
Electrical and mechanical abilities
Able to lift 50 pounds
Proficient PC Skills
Good driving record, valid driver's license, and proof of insurance
High School Diploma