HGV now offers Day One Team Member Benefits!
Are you looking to grow your career and be rewarded for your successes? Don’t miss this opportunity to join our outstanding Marketing Team and experience the perks of working with an industry leader!
What will I be doing?
As a Pre Arrival Confirmations Agent, you would be responsible for driving company success through performing the following tasks to the highest standards:
- Calls and confirms all members, owners, and guests to review the details of their event. Verifies all information is correct and guest fully qualify.
- Updates all guest lists and notes in Clarity to show the most up to date guest information.
- Handles all guest issues as they arise during the confirmation process and performs other related duties as assigned.
- Tracks all members, owners, and guests who no show their tour and call them within two (2) hours to rebook the tour.
- Reviews tour for accuracy in booking, not limited to but including, correct tour time, box code, event coordinator, market program, notes, and off property contact.
Why do Team Members like working for us:
- Day 1 Benefit Eligibility
- Driven base pay
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- 401(k) program with company match.
- Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
- Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- Daily Pay Option*
- Eligibility: All US hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification. We’re seeking highly-motivated, goal-oriented Marketing Executives who thrive in fast-paced environment. Not only do we offer competitive pay and excellent benefits, we are committed to helping you grow through paid training and leadership development programs.