Configuration Technician - L4 - 1St Shift - Naic2

Configuration Technician - L4 - 1st Shift - NAIC2

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 8,000 individuals and closed nearly $13 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eleventh consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

Job Summary

The Configuration Technician I role performs production level logical configurations and testing. This position follows detailed work instructions provided by Engineering team to accomplish tasks. This position also works cross-functionally with other teams within the Supply Chain organization. The Configuration Technician I role reports directly to the Production Supervisor.

Responsibilities:

• Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices

• Requires significant knowledge and strong understanding of how the operations of the department impact other diverse work units.

• Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs

• Applies technical knowledge of product to ensure proper functionality and operation*Assist in the optimization of work instructions and further documentation

• Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional

• Logical work to load OS (Operating system), loading license, and update firmware per customer requirements

• Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs)

• Use established tools to communicate task status on a continuous basis

• Capture QC records and perform QC checks to validate logical configuration requirements

• Complete physical audit of equipment and accessories

• Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture

• Provide input for the continual improvement of customer production solutions

QUALIFICATIONS:

Education

• Associates Degree in Information Technology preferred
• CCNA preferred

Certifications

• N/A

Work Experience

• A minimum of 2 years' progressive experience in a related field

Specialized Knowledge, Skills, and Abilities

• 1-2 years of hands-on experience with route/switch, wireless, voice, security, and SAN solutions
• Ability to take instruction and independently execute on the directives.
• Ability to read engineering drawings (network designs documents, rack elevations)
• Knowledge of a broad range of network infrastructure cable types and best practices.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment.
• Strong written and oral communication skills.