Configuration Center Engineer

ePlus inc. is currently seeking a Configuration Center Engineerfor our corporate office in Chandler, AZ.
Job Description:
As a Configuration Center Engineer, you will serve as a key contributor to the Configuration Center by performing troubleshooting and installation work on various computer and networking hardware.
Job Responsibilities:

• Provide advanced hardware configuration of routers and switches via command-line interface (CLI)
• Perform IOS and firmware upgrades on switches and routers
• Apply configurations to routers and switches from config templates and make appropriate changes
• Basic knowledge of imaging desktops and laptops via Symantec Ghost server and/or MDT
• Perform racking and stacking of hardware components in a Configuration Center environment and a data center environment
• Perform cabling and labeling services, with a high degree of accuracy and attention to detail
• Provide deployment and implementation services of multi-vendor solutions
• Understand the different types of network cables and power cables
• Able to review, understand, and edit network topology diagrams
• Provide remote connectivity to internal and external customers through the Configuration Center via VPN tunnels
• Assist in inventory control
• Troubleshoot and perform remediation repairs; escalate to Sr. Engineers, as needed
• Work towards achieving industry-specific certifications: i.e.- CCNP, VCP

Your Corporate Responsibilities:
Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.

• Handle confidential matters and information professionally
• Conduct business in a professional, competent, and ethical manner
• Adhere to corporate policies and procedures

Job Knowledge/Skills:

• Excellent customer service skills both on the phone and in-person
• Professional demeanor and good communication skills
• Ability to think and come up with solutions quickly
• Must be fully knowledgeable and able to diagnose, install and repair two or more of the following technologies:
  • Remote VPN connectivity
  • PC Imaging solutions
  • Networking
  • Security
  • Blade server technology
  • Virtualization

Education and Experience:

• Bachelor's degree in a technical field preferred
• 3-5 years of hands-on experience in IT
• Industry certifications i.e.: CCNA, Network+

Physical Requirements of Position:
The ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects, or pinching fingers together. Movements frequently and regularly required using the wrists, hands, and/or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly, or quickly. The hearing ability must be at a level to hear average or normal conversations and receive ordinary information. The visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10 - 20 pounds of force occasionally and do active work that could include climbing a ladder and using power tools.
ePlus is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus promotes affirmative action for minorities, women, disabled persons, and veterans.