Conference/Catering Setup Tech I

Summary Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Main Objective:

The Conference Setup Crew is responsible for the setup and breakdown of furniture and other conference materials within the conference rooms. Set-up/breakdown may be at Corporate meeting space and/or certain offsite locations according to the direction of banquet event orders (BEOs), the Banquet Manager. The Conference/Catering Set up Technician works in conjunction with the Banquet Manager and Meeting Planner to ensure appropriate event setups.

Essential Duties and Responsibilities: 

Maintains complete knowledge of:  

a) Daily scheduled group functions, times, locations, amount of people 

b) Location of all function space and names of rooms 

c) All styles of meeting and banquet room settings 

d) Proper maintenance and use of equipment 

e) All Departmental/Facility policies and procedures 

f) All safety guidelines 

g) Inventory of banquet supplies/ materials 

• Use correct cleaning chemicals for designated items/surfaces according to OSHA regulations and/or requirements 

• Review assignment sheets with Supervisor; update completed assignments 

• Participate as a team member at weekly Meeting Operations and Banquet event (BEO) meetings 

• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies 

• Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies 

• Vacuum meeting rooms as requested or as needed; continuous monitoring required 

• Set up rooms and function areas with designated tables, chairs, and other equipment as specified by group requirements and in accordance with departmental standards in a timely manner 

• Breakdown/re-set function areas as scheduled in accordance to departmental procedures 

• Return soiled linens/skirting to Laundry and wash/dry items; restock as requested 

• Refresh rooms as scheduled, following departmental standards 

• Empty trash containers in conference areas to proper containers for recycling 

• Break down breaks at end of day, as requested 

Knowledge:

General knowledge of industry practices, customer service, and standards. General knowledge of Conference/Catering Setup Tech processes and best practices.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply and follow standard operating procedures to meet department objectives. 

Discretion/Latitude:

Required to work as part of a team or individually. Work is reviewed for detail accuracy, consistency, and customer service. Refers to all policies and procedures for detailed instructions. 

Skills:

•    Ability to work in a fast-paced, ever changing environment.
•    Ability to move and carry tables, chairs, cases and other objects of up to 50lbs. and move 
•    objects with a force of 100 lbs.
•    Must be detail oriented
•    Reserve Event Management systems knowledge preferred
•    Customer Service background
•    Coachable, Team player, self-motivated
•    Work extended hours, weekends, early mornings or late nights
•    Beginner level of Microsoft Office, Excel, Word, PowerPoint and Outlook email experience.
•    Ability to work independently and effectively with internal and external customer.
•    Ability to verbally communicate ideas and issues effectively to other team members and management.
•    Ability to manage multiple projects/assignments concurrently. 

Education/Experience:

•    High school graduate/equivalent vocational training certificate or work equivalent
•    Previous experience in similar position in the Hospitality industry or Guest Relations
•    Knowledge of various room set-ups and standard equipment involved
•    Knowledge of proper chemical handling and cleaning techniques
•    Valid driver’s license required
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.