Job Description
Concierge Sales Team Member
Safe Haven Security is seeking a Concierge Sales Team Member. The Concierge will assist new home buyers with products and home automation services. This position, within our Builder Division, actively manages new homeowner leads supplied by our key Builder partners.
Do you take pride in knowing you are truly offering a win-win solution for everyone involved? Do you have experience in sales or possess a proven track record of success in a competitive environment? Do you wish to showcase your communication skills and achieve success?
Essential Duties and Responsibilities:
· Learn and understand key aspects of the business
· Connect with highly qualified leads expecting your call
· Convert customer leads via phone and email into scheduled appointments
· Ensure all home buyers/leads are contacted and followed up with in a timely fashion
· Deliver a clear and consistent understanding of products and services offered with each customer
· Performance will be monitored daily, weekly, and monthly to ensure you are on target to achieve all goals and key performance indicators
Experience and/ or Qualifications:
· Sales experience recommended
· Motivated by monetary incentives
· Previous experience in sales, customer service, or other related fields
· Familiarity with CRM platforms
· Ability to build rapport with clients
· Strong negotiation skills
· Deadline and detail-oriented
· Accountable and enthusiastic about generating revenue
· You will have a strong sense of urgency
· Outstanding work ethic, and a professional customer service approach
· Bachelor’s degree, or equivalent; a combination of education and experience
Compensation:
· Competitive Base Salary + Commissions & Monthly Bonuses based on performance • Full benefits packages, including, Health, Dental, Life, 401k and Vision. • Paid Training, Holidays, and Vacation Time • Management and growth opportunities within a company that continues to expand
About Safe Haven:
Safe Haven Security is considered the premier provider of smart home and security services to new homeowners. Along with ADT, our key technology partners include Alarm.com and Qolsys. Our Builder Division partners with local, regional, and national builders. Our most notable Builder partner is D.R. Horton, the Nation’s largest homebuilder.
Thank you for your interest.
“Safe Haven Strong” means that we are strengthened by our culture, strengthened by each other, our achievements, and strengthened by knowing that each day, we’ve made somebody’s life safer.
Thank you for your interest.
Safe Haven is proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristics protected by state, federal, or local law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.