Concession Associate (Concessions Cashier)

Who are we hiring?
Are you looking to work for a world leader in live entertainment? Want to experience the roar of the crowd or the thrill of a lifetime, every night? Join Madison Square Garden Entertainment and you'll be a part of the action as we make unforgettable happen for our guests.Concessions Associates are responsible for providing an excellent guest experience while taking food/ beverage and merchandise orders in a timely and efficient manner.
What will you do?

• Performs opening side work and assists team lead/supervisor in the opening of merchandise, concessions, and bar areas prior to doors opening. 
• Assists patrons in their selection of food/beverage or merchandise by making suggestions and answering any questions they may have.
• Processes cash and charge transactions for merchandise and food/beverage selling areas.
• Delivers food/beverage to patrons in their seats, accurately and quickly.
• Sells/delivers alcoholic beverages, adhering to company liquor service guidelines.
• Notifies supervisor of products that require replenishment during an event. 
• Answers questions and escalate guest issues in a prompt, courteous, and professional manner.
• Has a working knowledge of the venue’s policies and important locations, (i.e. restrooms, other sales locations, exits, medical, security, etc.)
• Performs closing side work and assists team lead/supervisor in the closing down of merchandise, concessions, and bar areas at the conclusion of an event. 
• Handles cash bank and verifies cash totals according to company policies.
• Maintains a friendly and team-oriented demeanor towards coworkers.
• Participates in special projects and performs other duties as assigned.
• Maintains NYC Board of Health standards and executes departmental procedures in place.

SPECIAL REQUIREMENTS OF THE JOB:

  

• Must be able to walk and stand for duration of entire shift.
• Must be able to lift up to 50 lbs.

  

Our unique talents and backgrounds are what make us a strong and dynamic organization. This is your chance to join a team of professionals and bring your passion to delight guests to our growing company!

What do you need to succeed?

• Have commitment to high quality customer service and ability to handle a high-volume environment.
• Must be friendly and outgoing and create a welcoming environment for guests and coworkers.
• Must be able to handle transactions without a register.
• Must be comfortable with heights.
• Must be able to handle inclement weather, due to Hall doors being open.
• Flexibility in scheduling with the ability to work at least 4.5 days/nights a week including weekends and holidays. 
• Must have strong communication skills with the ability to multi-task and work as part of a team.
• Must be able to complete daily and nightly inventory.
• Food & Beverage product knowledge.
• Experience using POS system and handling cash.
• Must be flexible to rotate positions within a shift. 
• This position is part-time and event-driven. Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

Why is MSG for me?

About Madison Square Garden Entertainment Corp.

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment.  The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com. 

We invite you to create an exceptional career at MSG
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-JV1