Computer Systems Administrator

Performs difficult skilled technical work configuring, installing, operating, troubleshooting and maintaining the systems hardware and software and related infrastructure, providing support and management of the datacenter, physical and virtual servers, Microsoft Active Directory, Microsoft Exchange, backup and enterprise disk storage systems and hardware; does related work as required. Work is performed under the limited supervision of the Infrastructure Manager.

• Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with industry standards and project/operational requirements.(20%)
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.(20%)
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media; recovery tapes or disks are created, media is recycled, stored off site as necessary, and is recoverable. (5%)
• Repair and recover from hardware or software failures.(5%)
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.(5%)
• Conduct virtual infrastructure capacity assessments, forecasting, and health appraisals. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Coordinate and communicate with impacted constituencies develop, maintain, and test DR plans to ensure compliance with the Departments DR plan.(5%)
• Supports and maintains the email server, database and configuration. Provides E-Discovery data when requested. (10%)
• Recommends and assists in determining the priority and scope of projects based on the value, need, funding, and objectives of the City.(5%)
• Mentors and develops assigned staff to enhance performance, knowledge, and responsibility.(5%)
• Assists in the preparation of Division Budget.(5%)
• Research and recommend, innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.(5%)
• Develop and maintain installation and configuration procedures.(5%)
• Contribute to and maintain system standards.(5%)

Ability to work closely with and provide guidance to IT Administration, Networking, and the Applications, GIS and Public Safety teams to ensure sufficient infrastructure exists to satisfy the agreed upon business and customer delivery requirements for all applications and services. Ability to perform technical research and development to enable continuing innovation within the infrastructure. Thorough knowledge of industry standards, methods, best practices, and procedures related to server, user, mail, and storage administration is a must. Must be able to function as a lead worker doing the work similar to those in the work unit. Regularly provide advice and recommend actions involving rather complex issues. Must be able to analyze and resolve problems using logical thought processes. Must work well under pressure and be able to work independently to perform assignments with instruction limited to results expected. Must possess excellent communication and analysis skills. Must be able to work both independently and with a team consisting of management, technical, and functional staff. Must be able to demonstrate the ability to multi-task and possess the ability to work in an ad-hoc/dynamic and fast-paced environment with time-sensitive deadlines. Dedication to stay abreast of new technology and ensure that they are sufficiently trained and organized to design, deploy, support, and continuously improve the server and storage infrastructure.

Education and Experience:

Any combination of education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in information technology, or related field and considerable experience working with Windows Server Operating Systems, Active Directory, and Microsoft Exchange.

SPECIAL REQUIREMENTS:

Valid North Carolina driver's license.

Emergency Management Institute - National Incident Management System (NIMS) IS-700, IS-100, IS-200, and IS-300 courses within twelve months of hire.

1. The physical activity of this position includes:

A. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

B. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or couching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

C. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

D. Kneeling: Bending legs at knee to come to a rest on knee or knees.

E. Crouching: Bending the body downward and forward by bending leg and spine.

F. Crawling: Moving about on hands and knees or hands and feet.

G. Reaching: Extending hand(s) and arm(s) in any direction.

H. Standing: Particularly for sustained periods of time.

I. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

J. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

K. Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

L. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of upper extremities and back muscles.

M. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

N. Grasping: Applying pressure to an object with the fingers and palm.

O. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of the fingertips.

P. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Q. Hearing: Perceiving the nature of sounds at normal spoken word levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

R. Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.

2. The physical requirements of this position:

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Office Environment Work and the worker sits most of the time, the job is rated for Light Work.

3. The visual acuity requirements including color, depth perception and field of vision:

The worker is required to have close visual acuity to perform one or more of the following; preparing and analyzing data and figures; computer terminal; extensive reading.

4. The conditions the worker will be subject to in this position:

• The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Drug screening and criminal background are required.

The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable and welcoming. We value diversity and promise to honor your experiences, perspective and unique identity.

Employment Type: Full Time