Computer Repair Technician (Part Time)

Computer Repair Technician (18 hours per week)
REQUIREMENTS:
1. Experience using Windows, Mac, or mobile Operating Systems
2. Comfortable using various Internet browsers (i.e. Explorer/Chrome/Safari)
3. Experience with various connections (i.e. USB, HDMI, Ethernet, WiFi)
4. Ability to perform hardware reboots and software installations
5. Ability to change ink and toner cartridges in printers
6. Strong analytical and problem solving skills
7. Excellent communication (oral and written) and organizational skills
8. Must be customer service oriented with a pleasant demeanor
9. Must be flexible enough to handle various and multiple tasks at multiple locations
PERFORMANCE RESPONSIBILITIES:
1. Ability to work in a team environment with the District Technology Staff and school staff. Also
able to work independently with little or no supervision.
2. Oversee closure of basic help requests entered by users.
3. Help end users solve technical issues with computers, tablets, printers, and other related
technologies.
4. Update software on computers and tablets.
5. Communicate with Help Desk Coordinator for assistance with help requests.
6. Use a computer/laptop/tablet to receive help requests.
7. Take part in various training opportunities to enhance skill set.
8. Perform other responsibilities as assigned by the Help Desk Coordinator and Director of ICTS.
REPORTS TO: Director of ICTS / Help Desk Coordinator
EFFECTIVE DATE OF EMPLOYMENT: Immediate and then as soon as possible after posting
period closes
TERMS OF EMPLOYMENT: Part-Time 18 Hours per Week (school year only)
SALARY: $25.00/hr.