Computer Network Technician (It Generalist)

Our Company - Katch Kan

Link Tree - Katch Kan

Katch Kan™ has been pro-actively providing sustainable Well Life Cycle Solutions™ to the Upstream Oil and Gas Industry for over 25 years. Katch Kan™ is an ISO 9001/14001, COR (Certificate of Recognition) and ETV (Canadian Environmental Technology Verification) certified Original Equipment Manufacturer with offices in Canada, USA, and Bahrain.  

When used together, the Central Containment System™ and other Katch Kan™ Systems increase personnel safety and reduce the environmental impact. Our systems lessen liabilities and costs associated to the cleanup, remediation, and reclamation phases.

At Katch Kan we live by our Values of Reliable, Responsible, Responsive, Respectful, and Results to foster a dynamic work environment that secures the functionality of the business to drive extensive and sustainable growth for our people and our clients. 

Position Introduction:

This is a full-time, permanent position, and an opportunity to work with a fun, family orientated organization in a growing company division. Katch Kan offers a competitive salary and benefit packages, and an engaging work environment.

Position Title - Computer Network Technician

Job Description

Computer Network Technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment.

Job Specific Accountabilities

• Maintain, troubleshoot, repair and administer local area networks (LANs), computer servers, computer workstations, connections to the Internet and peripheral equipment.
• Evaluate and install computer hardware, networking software, operating system software and software applications.
• Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of Computer Networks.
• Provide problem-solving services to network & hardware users.
• Perform routine network start up and close down and maintain control records.
• Perform data backups and disaster recovery operations.
• Conduct tests and perform security and quality controls.
• Perform shell scripting or other basic scripting tasks.
  

Katch Kan Accountabilities

• Company Values– All employees will know and follow the 5 R values of the company:
  • Reliable, Responsible, Responsive, Respectful, Results
• Goals Orientation – Setting, pursuing, and attaining goals, regardless of obstacles or circumstances.
• Time and Priority Management: Prioritizing and completing tasks to deliver desired outcomes within allotted periods.
• Understanding Others: Understanding the uniqueness and contributions of others.
• Self-Starting: Demonstrating initiative and willingness to begin working.
  

Recommended Education & Experience

• Completion of a college or other program in computer science, network administration, Web technology or a related field.
• Certification or training provided by software vendors.
  
• Proven experience as Network Technician or relevant position.
• Outstanding diagnostic, problem-solving and analytical skills.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
• Hands-on experience with common software and hardware.
• CCENT/CCNA qualifications are strongly preferred.
• Experience working with a Managed Service Provider (MSP) to quickly respond to tech-related queries from users.

Preferred Software Experience

• Microsoft SharePoint and Microsoft 365 (Word, Outlook, Excel, PowerPoint, Teams)

Job Hazards

• Ergonomics related to working at a station.
  

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, and responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

*As a condition of employment, you must be able to pass a Drug & Alcohol test. Some substances that may be utilized as treatments or consumed directly or indirectly recreationally may be flagged. Below are examples of substances, usage, and effects:  6AM (Heroin), Alcohol, Amphetamines & MDA-Analogues, Barbiturates & Benzodiazepines (Depressants/Sedation), Cannabinoids (THC/Marijuana, CBD/Pain Relief), Cocaine (Stimulant), Opioids, Propoxyphene, Methadone (Pain Relief), OXYC/OXYM (Severe Pain), Methaqualone (hypnotic/sleep), Phencyclidine (Mind Altering).  Depending on usage, these substances can remain in your blood, urine, breath, and saliva, ranging from 5 hours to 6 weeks.