Address
Form of workJob Summary
Oversee areas of compliance for Community Initiatives programs and certifications.
Responsibilities
- Monitor program performance goals and program certifications/accreditations.
- Coordinate quarterly quality reviews of programs to enhance services and meet funding requirements.
- Review and manage customer satisfaction surveys and propose service delivery adjustments and training to enhance services.
- Ensure direct execution and modification of program operating policies to support objectives related to the delivery of services, risk management, quality control, and fiscal compliance.
- Assist with oversight of programmatic outcomes and fiscal grant requirements.
- Participate in short-term and long-range planning to support program strategic plans
- Knowledge of all programmatic requirements and CI programs
- Coordinate and oversee Community Initiatives’ Continuous Quality Improvement Plan
- Represent the department in community meetings and campaign speaking engagements as needed.
- Other duties as assigned.
Qualifications
Knowledge & Skills
Excellent interpersonal, communications, public speaking, and presentation skills
Solid working knowledge of human services and grants management and programs
Computer proficiency with Windows, Word, Excel, and Outlook applications
Organized, self-motivated, and goal oriented.
Ability to work with a team.
Education/Experience
Master’s degree in social service-related field preferred (MS, MSW, etc.)
Licensed preferred
A minimum of 10 years of direct client service experience, program management experience,
and grant compliance experience required.
Data and evaluation experience
Requirements:
Valid Alabama driver’s license
Reliable transportation
Proof of automobile insurance commensurate with State law
Background checks to include but are not limited to criminal record, drug screen, and TB test
Normal office environment with occasional after-hours and travel throughout the state
