Compliance Associate

Cayuga Centers is hiring immediately for Compliance Associate

Location: New York City, NY

Pay: $22.00/hourly

About Cayuga Centers and the Department

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Inclusion, and Belonging (DIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Core Competencies for all at Cayuga Centers include the ability to:

• Demonstrate a commitment to TeamWork and Collaboration.
• Deliver results that reflect a commitment to Excellence and Efficiency.
• Lead in a manner that reflects a Strong Belief in the organization's Mission, Vision, and Values.
• Act and Lead with Human Sensitivity and Respect.
• Embrace Change, Innovation, and Opportunities that will serve to Strengthen and Advance the Cayuga Centers' mission, vision, and programs.

The Compliance Associate is an integral role within the CQI department. They will ensure Cayuga Centers maintains all client information in a secure, organized, and accessible system. They will also support the compliance team in ensuring we are always audit ready.

How you get to use your skills...

• Main Point of contact for agency-wide requests of information.

• Coordinate across departments to fulfill requests and ensure timely submissions.
• Ensure all paperwork, digital forms, and files are accurate before scanning or submitting to external parties.
• Manage NYC and Auburn, NY file rooms, including inventory of archived files, maintaining files for easy retrieval, and tracking locations of transferred files.
• Secures and protects the privacy of documents.
• Look for ways to improve file management and tracking systems and devise new systems as needed.
• Security Designate for credit reports and develop automation to track internal compliance.
• Support compliance teams on managing internal HR file reviews.
• Flexible to travel to upstate New York offices on a quarterly basis
• In coordination with the Compliance Officer, establish and maintain processes for managing assigned tasks, setting quality and performance standards and assessing potential completion risks.
• Partner with the Quality and Effectiveness Department to assist us in being a true learning organization and create improvement through partnership.
• Comply with rules and regulations governing access to Protected Health Information (PHI) under HIPAA.
• Perform other duties as requested by the Compliance Officer.

Schedule: Exempt

• Regular hours entail 9:00am - 5:00pm or 8:00am - 4:00pm, Monday - Friday, with flexibility
• Must be flexible to meet program needs
• Travel outside of work hours may be required

• Proficient in Microsoft Office and Google Suite

• Previous experience managing physical and digital files
• Minimum 2 years of challenging customer service-related work.
• Excellent attention to detail and strong organizational skills
• Demonstrated written and verbal communication skills that reflect a commitment to collaboration and service.
• Experienced in self-directed management of projects
• Ability to stay focused and accomplish work in an environment with shifting priorities and multiple competing deadlines.
• Flexible and adaptable team player.
• Comfortable with a certain amount of ambiguity
• Ability to work additional hours and travel as needed.
• Willingness and desire to continuously learn and grow
• Bilingual-English / Spanish preferred

• 80 hours of Vacation Time, 12 sick days per year
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• Pet and Legal insurance plans available
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• 401(k) Retirement Plan with contribution match after one year
• Corporate Discounts Program
• Sick Leave Pool
• Identity Protection available

Why Cayuga Centers?

• Certified Great Place to Work ®
• Workplace Wellness Award Finalist
• Council on Accreditation (COA) Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint

We maintain a drug-free workplace and perform pre-employment drug testing.