Complex Marina Director (Seasonal May - September)

Yearly

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Perform duties of the Marina Manager in order to keep all aspects of the marina operating smoothly and safely.

• Responsible for the total financial performance of the marina.
• Direct and supervise entire marina team.
• Manage and monitor the fishing guest service functions.
• Develop and coordinate the hotel budget and forecasts.
• Train, motivate, evaluate performance and initiate disciplinary actions, as needed, in coordination with corporate personnel policies.
• Provide superior service to all customers in an effort to promote positive customer relations and maintain/increase business.
• Responds and directs employees to respond to customer needs, including resolving customer related problems.
• Maintain marina inventory, including: participating in and overseeing stocking and rotation of packaged inventory, organization of displays, maintaining appearance and assisting with month end inventory count.  Works with team to monitor proper inventory control, including: monitoring pricing accuracy on invoices.  Active involvement towards loss prevention including: training staff about prevention, identification and utilizing appropriate response measures.
• Oversee general housekeeping and maintenance to provide for safe and efficient operations for customers and employees. Keeps all equipment in good working order; immediately notifying the general manager of any equipment deficiencies or safety concerns.  Adhere to company and regulatory safety policies and communicate them to employees and customers.
• May have to perform dockhand duties.
• May have to perform marina mechanic duties.
• May have to perform captain duties if licensed to do so.
• Other duties as assigned by my supervisor

• Organizational skills are required with a sense of pride in your work
• Certified Marine Outboard Mechanic
• Experience on Honda, Yamaha, Suzuki Motors
• Excellent driving record as verified by a motor vehicle report
• Ability to work evening, weekend and/or holiday work hours based on the mechanical needs of the Marina
• Ability to interpret business and statistical reports.
• Ability to manage according to the employment, service and lnnkeeping laws of the jurisdiction. Public speaking ability.
• Ability to communicate with the public, employees and hotel management in a professional manner on a daily basis.
• Ability to administrate, exemplify and support HMC culture, values, policies and procedures.
• Ability to apply common sense understanding to carry out job instructions.
• Ability to make critical decisions.
• The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may occasionally be exposed to wet or humid weather-related conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Specific vision abilities required by this job include ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb, balance; kneel, crouch, crawl or perceive odors or scents.
• The employee must be able to lift and bend to lift up to 60 pounds, and to push or pull a minimum of 120 lbs. of various sizes of luggage, packages, coolers or boxes.
• Continually walking, standing, lifting, pulling.
• All employees must maintain a neat, clean and well-groomed appearance (specific standards are available).
• Must maintain a good working relationship with other departments, employees and guests.
• Must be able to interface daily with the public, and to provide support to those who interface with the public daily.
• Time management & negotiation skills.
• Ability to manage, motivate and lead property employees.
• Bachelor's degree or 3 years marina management experience.
• College level reasoning, math, language skills.
• Marine Outboard Certification.
• Previous Outboard Experience required.

Salary Range: $70,000 - $80,000 Annually