Address
Form of workThe Board's Enforcement Unit is currently recruiting for an AGPA or SSA to review consumer complaints and conduct administrative investigations against licensees.
New to State Service? Applicants who do not have eligibility to transfer or reinstate to the AGPA or SSA classifications must take an exam to gain list eligibility. Please review the following for more information:
AGPA Exam Bulletin : https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=9PB04
SSA Exam Bulletin : https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=7PB34
Please let us know how you heard about our job by completing this brief survey.
https://www.surveymonkey.com/r/DCDS6YH
Please let us know how you heard about our position by taking this brief survey.
https://forms.office.com/g/ZDz01HNTGG
CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.
You will find additional information about the job in the Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- STAFF SERVICES ANALYST
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-406461
Position #(s):
636-110-5393-802
636-110-5393-XXX
Working Title:
Complaint Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,518.00 - $6,907.00 A
Shall Consider:
STAFF SERVICES ANALYST
$3,534.00 - $4,428.00 A
$3,826.00 - $4,789.00 B
$4,588.00 - $5,744.00 C
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Board of Barbering and Cosmetology
Department Information The California State Board of Barbering and Cosmetology is responsible for licensing cosmetologists, barbers, manicurists, estheticians, and electrologists, as well as the establishments where the services are performed. The mission of the Board is to ensure the health and safety of California consumers by promoting ethical standards and by enforcing the laws of the barbering and beauty industry. The Board employs a large and diverse team of technicians, field inspectors, analysts, and managers. Staff is responsible for the licensing, examinations, inspections, and enforcement of the beauty industry. In addition, the Board is responsible for ensuring that there is a fair disciplinary appeal process in place. The Board has a licensee population of over 600,000, maintains a 19 million dollar budget, and operates out of the Sacramento headquarters office.
The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.
Special Requirements
Conflict of Interest (COI)
This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/21/2023
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Consumer Affairs
Attn: Recruitment Technician, JC-406461, DK
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Consumer Affairs
Recruitment Technician, JC-406461, DK
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Please note: The drop off location may be non-operational on weekends and holidays.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
The Board of Barbering and Cosmetology has free parking and is conveniently located in Natomas near many restaurants and retail stores.
The State of California has excellent benefits including health, dental, and vision coverage, a pension plan, expansive leave benefits, and more!
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Shelby Edmiston
(279) 278-5085
Shelby.Edmiston@dca.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(000) -
eeo1@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications (SOQ) Instructions
A Statement of Qualifications (SOQ) must be submitted with your application. The Statement of Qualifications will serve as documentation of your ability to present written information clearly and concisely. The SOQ must be typed, single spaced, in Arial 12 pt. font, and be no longer than one page in length. Please notate "Statement of Qualifications" and your name in the upper right corner. A resume will not be accepted as an alternative to the SOQ.
When completing your SOQ, include all relevant experience, education, and training for each prompt. Incomplete or missing responses to the information requested may negatively impact the assessment of your qualifications. If knowledge and experience was gained from State employment, please include the civil service title and beginning and ending dates in your description of qualifications.
Applications submitted without an SOQ will not be considered.
Your SOQ must address the following:
Additional Instructions
If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.
Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf
Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Multiple positions may become available.
Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.
U.S Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.
Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
