Community Site Manager

Are you ready to take your passion for community engagement to the next level? Do you thrive in a role where you can connect with people from all walks of life and make a positive impact? If so, we have the perfect opportunity for you as a full-time Community Site Manager at Families Forward!

WHY SHOULD YOU CONSIDER JOINING US?

To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth for our team.

THE GREAT PAY

We offer competitive pay packages that reflect your skills and experience.

OUR SOLID BENEFITS

• Medical, dental, and vision
• A 401(k)
• Paid time off
• Short- and long-term disability
• A 403(b) plan
• An employee assistance program
• A future mom's program

WHO ARE WE?

Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. Our services are only as effective as the quality of the people who make up our team.

WHAT DOES YOUR DAY ENTAIL?

As a key member of the team, you will be responsible for fostering a culture of excellence and dedication, while overseeing a high-performing, data-driven team focused on achieving outstanding outcomes. Working closely with the Regional Director, you will play a pivotal role in managing and delegating tasks to a Site Supervisor, ensuring employees are well-informed about agency policies, and utilizing data from Fedcap CARES to plan daily tasks and long-term strategies for site success.

Responsibilities for this role include:

• Managing and delegating tasks to a Site Supervisor
• Ensuring all employees are well-informed about agency policies
• Utilizing data from Fedcap CARES to plan daily tasks and long-term strategies
• Meticulously analyzing site metrics to identify areas for improvement and prioritize support for staff and caseloads
• Conducting monthly case reviews to ensure compliance and quality
• Hiring, training, and providing ongoing support to employees

You'll also work to promote transparent communication, host regular supervision and staff meetings, and oversee site operations, including managing calendars and staff coverage. You ensure accuracy and adherence to agency policies regarding reimbursement requests. Our nonprofit site runs smoothly thanks to you!

WHAT WE NEED FROM YOU

• Bachelor's degree or higher education or equivalent experience
• Demonstrated track record for building and developing community partnerships
• Valid driver's license

Program management and supervisory experience is preferred but not required. Non-profit experience would be a plus!

If you believe that this position matches your requirements, applying should only take 3 minutes. Best of luck - apply now!