Community Outreach Specialist

With Pride, we make public spaces friendly and vibrant for the communities we serve.

Do you love your city? We do too! Would you like to have a job where you can be the change that you wish to see in the world? Do you enjoy making a difference in your community? This is the job for you!

Responsible to establish relationships with local social service agencies and strive to direct the homeless and needy to gain access to the programs available through those agencies.

Job Summary: Provides a high level of visibility in public spaces to carry out a wide variety of tasks to improve the overall appearance of the service district they are assigned to.

Essential Functions:

IDENTIFY THOSE IN NEED the homeless and the areas they gravitate toward. A Direct them to services and agencies to meet their needs. Work toward establishing a mutual respect so as to reduce the public nuisance perception of homelessness.

ESTABLISH RELATIONSHIPS with the city, county, and state agencies that are in place to respond to the needs of the homeless and neediest of your community. Strive toward a cooperative effort to make a positive impact on homelessness in your district.

PATROL THE DISTRICT to locate and reach out to those in need as well as to direct those in public spaces to services or more suitable locations.

OBSERVE AND REPORT while on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.

HOSPITALITY AND CUSTOMER SERVICE while on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.

REPORTING must be able to provide written reports of daily accomplishments and tasks completed.

PROFESSIONALISM must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.

REQUIREMENTS and PHYSICAL ABILITIES

Must have the physical capacity to walk or traverse continuously during an eight-hour shift, with normal breaks (two fifteen minutes, and one thirty-minute meal break).

Must be able to work outdoors in all conditions with provided inclement weather gear.

COMMUNICATION must be able to speak, read, and write the English language in order to create basic reports.

We are proud to offer the following benefits:

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (onlywhere required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
• Other: 401K Retirement Savings Plan

Professionalism: Acts in compliance with Block by Block performance standards.

Physical Abilities:

· Must have the physical capacity to walk and stand continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty minute meal break).

· Must be able to work outdoors in all conditions with provided inclement weather gear.

· Must be able to see, frequently stoop, bend, squat, reach and frequently lift up to 50 pounds during an eight hour shift.

Communication: Must have a basic understanding of the English language, including ability to speak, read, and write basic English to communicate with public, understand and implement instructions and create basic reports.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Night shift

Work Location: In person