Community Concierge

Who We Are

Core Spaces is a vertically integrated company focused on acquiring, developing, and managing residential properties that create a better life for everyone under our roof. From world-class amenities and progressive design to client service with a hospitality driven approach, we create spaces where people want to be.

What We Do

Core Spaces provides living spaces and services that create a better daily life for its residents. Our projects are thoughtfully designed, customized, developed, and managed to create extraordinary lifestyle experiences that are as unique as their respective markets. Since our founding in 2010, Core has consistently delivered award-winning developments in top markets across the country. We currently own and/or manage 45 properties nationwide totaling over 22,000 units and have a pipeline of over 40,000 units in various stages of development and acquisition. For more information, check us out at: www.corespaces.com.

Position Overview

The Community Concierge is responsible for the day-to-day operations of the leasing office of the property. The Community Concierge will be responsible for prospect tours, prospect follow-up, internal and outreach marketing activities, resident retention efforts, and overnight on-call duties. The Community Concierge at times may be asked to handle other clerical or office type work as needed.

What You Will Do

• Must be available to work a minimum of 15 hours each week as determined by Community Manager
• Must be available to work a full shift which is a minimum of 3 hours per shift
• Must be available for additional hours including evenings, weekends, and overtime when necessary
• Must be available to assist with move-outs, turn, and move-ins that extend beyond normal part-time hours
• Complete all prospect tours of community
• Responsible for assigned prospect follow-up
• Responsible for planning, implementing, and performing marketing duties and resident events
• Maintain Lifestyle by Core brand standards across the community
• Assist in securing partnership opportunities for the community
• Curate content for social media and marketing materials
• Post to social media as directed by Community Manager
• Create marketing materials using Canva
• Responsible for evening and/or overnight on-call and round duties
• Present to student organizations and attend sponsored events on behalf of the community
• Assist in outbound marketing and leasing activities as needed
• Complete special projects as assigned by Community Manager
• Ensure compliance with all Core Spaces Policies and Procedures
• Responsible for ensuring product presentation always meet brand and company standards

Ideally, you'll have

• High School Diploma or Comparable Degree
• Demonstrated Leadership Skills
• Proficient in Office Products and Windows and Apple operating systems.

You'll crush it if you have experience with

• Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization
• Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others
• Organization: Uses time efficiently by prioritizing and planning work activities
• Integrity and Respect: Demonstrates upmost level of integrity in all instances, and shows respect towards others and towards company principles
• Judgment: Demonstrates ability to make independent and sound decisions in all situations
• Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions
• Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed
• Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations
• Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
• Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
• Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people
• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.
• Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully

Physical Demands

• Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
• Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects
• Bending, stooping and reaching several times through a shift.
• Must be able to see clearly with or without corrected vision.
• Ability to drive to and from client locations, this may involve sitting for extended periods of time.
• Manual dexterity sufficient to reach/handle items and work with the fingers
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)

Work Environment

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
• Occasionally will call for property walks or outdoor marketing events where walking and standing for longer periods of time is necessary
• Occasionally outdoor environment for marketing events where walking and standing for long periods of time is necessary
• Moderate noise (examples: business office with computers and printers

Work Hours/Schedule

Additional workload and hours may be required during the turnover period

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.