Communications & Marketing Coordinator

Job Detail

Purpose

Minimum Qualifications

Job Description

ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Assists with the research, writing and editing of content for electronic and print communication channels, the city’s website, brochures, flyers, video scripts, newsletters, presentations, reports, social media postings and other communications materials concerning city activities, programs, plans and projects and other clerical duties.
Assists as needed in the coordination of special events including press conferences, open houses, ceremonies, ribbon cuttings and other public functions.
Monitors social media posts and news media mentions. Assists with photo assignments and photo editing.
Updates information on the city’s website.
Researches, compiles and assembles a wide variety of information to be used by others; compares data and information as directed.
Keeps appointment calendar and schedules appointments and meetings. Maintains department supply inventory and orders supplies as needed.
Performs both routine and non-routine administrative/clerical support duties as needed to support staff of Communications Division.
Enters variety of routine, technical, and specialized data into department computer system. Prepares, sorts, prioritizes and distributes incoming and outgoing mail.
Operates a variety of modern office equipment, such as facsimile machines, computers, copy machines, video equipment, recording equipment.
MARGINAL FUNCTIONS

Performs related duties as required.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to extrapolate, compile and integrate data and/or information. Requires the ability to compile relevant information to make and support judgments.

Human Interaction: Requires the ability to establish and maintain effective working relationships with other City employees, representatives of the media, members of boards and committees, and the general public. Requires the ability for significant internal and external professional interaction. Requires the ability to communicate effectively with people of all ages, race and socioeconomic status and to tailor oral and written presentations to the designated target audience.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment, machinery, tools and/or materials utilized in performing essential functions. Requires proficiency in the utilization of computer technology, word processing and media presentation software. Requires the ability to type with speed and accuracy.
Verbal Aptitude: Requires the ability to utilize a variety of advisory data and information, such as policy and procedure manuals, plans, statistical reports, standard operating procedures, and capital improvement plans. Strong written and verbal skills and ability to communicate with a diverse public. Ability to understand and communicate, both orally and in writing, the policies, procedures, issues and services of the City.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; calculate decimals and percentages; compute discount, profit and loss, ratio and proportion.
Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions. Ability to deal with several concrete and abstract variables, and to analyze problems that require planning for interrelated activities that can span one or several work units. Ability to organize and implement a communication plan.
Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity in critical and/or unexpected situations involving high risk to the organization. Ability to develop working plans and solve problems.
ADA COMPLIANCE
Physical Ability: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Tasks may involve performance under stressful situations.
Sensory Requirements: Some tasks require visual perception and discrimination. Tasks regularly require oral communications ability.
Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.
PERFORMANCE INDICATORS
The work performance of non-supervisory personnel of the City of Daytona Beach is routinely evaluated according to the performance criteria outlined herein:
Knowledge of Job: Has comprehensive knowledge of the methods, procedures, and policies of the City of Daytona as such pertain to the performance of the essential duties of the Communications Assistant. Has comprehensive knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position. Has comprehensive knowledge of the organization of the department, and of related departments and agencies. Has comprehensive knowledge of terminology and related professional languages as such pertain to work responsibilities. Knows how to maintain cooperative and effective relationships with intra- and interdepartmental personnel, as well as external entities with which position interacts.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Maintains high quality communication and interaction with internal and external entities with whom the position interacts.
Quantity of Work: Performs described essential functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.
Dependability: Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards, and prescribed procedures.
Maintains accountability for assigned responsibilities in the technical, human, and conceptual areas.
Attendance: Meets attendance requirements. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to upper management with respect to vacation time and leave requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations, and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences is justified (i.e., poor communications, variance with established policies or procedures, etc.). Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally.
Relationships with Others: Shares knowledge with managers, supervisors, and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions, and complaints in order to establish and maintain goodwill. Emphasizes the importance of maintaining a positive image.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.
Safety and Housekeeping: Adheres to all established safety and housekeeping standards. Ensures such standards are not violated.
The City of Daytona Beach is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Daytona Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.