Commercial Grounds Maintenance Account Manager

The Account Manager of Commercial Grounds Management will focus on multiple aspects of Commercial Grounds landscape maintenance services and all client needs, as well as performing certain planning, administrative and regulatory functions. Primary goals are customer retention, enhancement sales, and new CGM sales. The Account Manager will promote teamwork within the company and provide clear customer expectations to production staff. If they do not already have they will be required to get their pesticide license, complete the foreman modules, and obtain the CLT.

 

Responsibilities - Responsibilities include but are not limited to:

 

Management and Accounting

• Keep informed of new practices in green industry.
• Keep informed of new or potential sales.

Customer Service and Sales

• Serve as main field contact person for clients
• Customer retention
• Maintain excellent on site relations and communications with clients, contractors and/or subcontractors
• Meet monthly sales goals for enhancements.
• Main contact for Enhancements on your sites
• Meet with clients as necessary and acquire information needed to estimate for new sales
• Assemble proposals for potential Grounds Management Customers.

Production

• Provides clear customer expectation to production so that they can execute efficiently and properly.  
• Safely drives company owned vehicles
• Work with other Account Managers to insure a consistent product
• Work with other managers on work schedules including seasonal work needs
• Work with other departments and personnel when needed
• Help with snow removal in the winter months

Horticulture

• Knowledgeable of all horticulture practices associated with Commercial Grounds Maintenance.
• Understands what we do as a company when it comes to Commercial Grounds Maintenance.

Promote proper horticulture by educating customers and providing proper horticulture requests to production.

Required Skills

• Must have valid NC Driver’s license and maintain a good driving record
• Ability to acquire NC Pesticide applicators license
• Must have good communication skills and ability to motivate others
• Ability to acquire CLT certification
• Must comply with Bland’s policies and procedures
• Must practice safety with chemicals and all equipment
• Must wear company-provided uniforms and use personal protective equipment as needed
• Ability to lift up to 50 pounds on a routine basis
• Ability to bend and stoop on a continual basis
• Ability to work outside in all weather conditions
• Ability to work around bees, poison ivy, pollen, thorns and other environmental risks

 

Required Experience

• Must have a min, 2 yr college degree and a min of 2yr exp. In related field OR a combination.