Admissions Support Specialist Job Duties:
- Handling high volume calls that are primarily outbound calls
- Utilizing a power dialer to call out to prospective students and live transfer interested students to college of their interest
- Assisting in setting up on-campus appointments for students to get tour and answer questions that they may have
- Utilizing a variety of computer software for calling, transferring and appointment setting
- Making a great first impression with prospective students by offering great customer service and a positive experience
Schedule: Monday-Friday 9a-6p or 10a-7p (Education center operates from 6a-7p, must have flexibility to work on different shifts occasionally)
Pay: $17/hr will receive $1 increase once hired on to company and receive raise review opportunity after 90 days of being hired
Admission Support Specialist Requirements:
- At least 6mo-1 year in relevant customer service experience (call center experience is preferred)
- Longevity in previous roles- looking for work longevity of at 6months-1 year in most recent jobs
- Reliable Transportation- personal vehicle is preferred or a reliable way to get to and from work
- Computer Proficiency- familiar with utilizing basic computer programs. Being able to navigate through multiple software platforms at a quick pace
- Strong written and verbal communication skills
- Must be organized and willing to be flexible with schedule
- Experience meeting daily, weekly and monthly goals
They offer a competitive benefits package upon permanent hire that includes:
- Medical
- Dental
- Vision
- Vacation pay
- 401k retirement plan with matching contributions available by the company
- Stock options
Location: Mesa, AZ ?