Collections Team Lead

• Manage a team of Accounts Receivable (AR) Associates / Specialists and onboard new talent.

• Develop the team through mentoring and coaching.

• Perform quality auditing and monitoring on team members and provide feedback.

• Handle escalated customer issues and provide the team with strategies to reduce Accounts Receivable (AR) aging.

Minimum Requirements

• High school degree or equivalent required. Bachelor’s degree preferred.

• 2+ years’ experience in a Collections or Call Center environment. Leadership experience a plus.

• Strong track record of customer-focused service and attention to detail.

• Strong written and verbal communication skills.

Benefits

• Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

• 401(k) with 6% employer match.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• On-site café with executive chefs and seasonal dinner-to-go options.

• First-class fitness center with complimentary personal trainers.

• Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.