- Full Time Opportunities
- Hourly wages starting at $15.00/hour depending on experience, plus bonus potential!
- Hybrid work environment (combination of in-office and remote work)
- Health & Dental Benefits available after initial waiting period
- Equipment will be provided by us
- Amazing work culture where you can learn and grow
- New office, built to suit our needs
- Directly off I-64 for easy commute
- Walking distance to 23 restaurants and over 70 retail stores
- 15 minutes from the Atlantic Ocean with miles of shoreline and breathtaking views
- Vibrant arts community, distinctive festivals and a rich history
- Close by attractions such as Fort Monroe national monument, Virginia Air and Space Center, NASA, Hampton History Museum, Hampton University, Hampton Coliseum
- Complete initial trace work using online tools and account systems
- Verifying consumer information
- Professionally negotiating with consumers and exploring money sources to determine the best possible arrangement
- Maximize revenue and achieve set goals and objectives
- Ensure customer satisfaction and provide professional customer support
- Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client-specific, and corporate guidelines
- Previous experience in a customer service role is required
- Previous experience in a call center environment is a strong asset
- Excellent written and verbal communication skills
- Never Satisfied – Do you have a fire in your belly to win? We want people on the team who want to win and are willing to commit themselves to this outcome.
- Able to Grow, Eager – In order to get better, you must crave to learn…continually. You have a desire to always be learning, growing personally and professionally.
- Make Others Better – Simply put, for our business to survive and thrive, it will only happen if we all get better. That means everyone at Bill Gosling, not just yourself.
- Creativity and Innovation – Methods of doing business are rapidly evolving. We must continually innovate and discover technology solutions that provide superior outcomes.
- Have Fun, Energetic – We focus on celebrating our wins along the way, laughing at ourselves and with our peers, and generally having some fun keeps the right balance for the family.
LinkedIn: Bill Gosling Outsourcing
If you are seeking a career opportunity in a fun, diverse, and engaging workplace which promotes both personal and professional growth, we would like to hear from you!