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SalarySummary
Ensures enforcement of group financial agreements and resolution of delinquency problems. Performs all functions necessary to resolve major accounts receivable issues. Analyzes outstanding premiums to determine collectability. Provides accurate financial statement information.Description
Logistics:
- Work onsite at 4101 Percival Road, Columbia SC 29229. Work from home potential after onsite training and meeting performance standards.
- Work hours: 8:00 am to 4:30 pm Monday through Friday.
- Up to $500 quarterly bonus potential.
What You Will Do:
- Provides timely/accurate financial data for collections process. Audits group claims expenses, administration fees and other manually posted expenses. Ensures accurate posting of all accounts receivables in order to reconcile amounts billed versus amounts received.
- Monitors, collects, and reconciles over $65,000,000 in outstanding receivables. Works with division personnel to ensure corporate standards are met for receivables over 30 and 60 days.
- Makes collection calls to executive personnel, group administrators, and BCBS partner plans. Provides recommendations to internal executive personnel regarding delinquent accounts.
- Generates routine internal and external reports on a daily/monthly/quarterly/annual basis. Reports statistics to upper executive management.
- Coordinates with legal department regarding actions to be taken on delinquent accounts. These include stopping payment of claims, litigation, referrals to outside collections agencies, bankruptcy filings, etc.
- Establishes payment plans and enforces penalties, as necessary. Reviews and mails pending cancellation and cancellation letters.
What We Require You Have:
- Required Education: Bachelor's in a job-related field OR Four (4) years job related work experience OR Associate's and two (2) years job related work experience.
- Required Work Experience: Three (3) years of accounting, collections, contracts, financial analysis/budget management, or customer service experience.
- Required Skills and Abilities: Good judgment skills. Effective customer service skills. Ability to use complex mathematical calculations. Ability to persuade, negotiate, or influence others. Demonstrated verbal and written communication skills. Effective organizational skills. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Thorough knowledge/understanding of legal ramifications of statues/rules regarding collections. Thorough knowledge/understanding of Fair Debt Collection Practices Act.
- Required Software and Other Tools: Microsoft Office.
What We Prefer you to have:
- Intermediate Excel skills strongly preferred.
- Reconciliation experience.
- Two (2) years-of audit/compliance experience.
- Knowledge of Access database software.
- Knowledge of group policies regarding cancellation, termination notice, payment, and reinstatement provisions.
- Working knowledge of BCBSSC billing, claims, delinquency, income, membership, PABS systems.
What We can Do for You:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.
Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
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Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
