Coffee Shop Manager

Land of a Thousand Hills Coffee is seeking an experienced manager to craft beautiful coffee in Philadelphia, PA near Temple University. LTH Coffee is a direct seed-to-cup company meaning we collaborate directly with Rwandan coffee farmers, operate two washing stations in-country, roast in Atlanta, and serve communities throughout the US.

What sets this cafe apart from others is at LTH Coffee & Social we also serve craft cocktails, beer, and wine while inviting the community to enjoy live music and other social events.

Our ideal candidate is attentive, motivated, and engaged. To be successful as a Community Manager, you should demonstrate exemplary management & leadership skills and ensure that the caf staff carries out all duties efficiently. Ultimately, an exceptional Community Manager should be able to achieve excellent customer service while creating an experience to be remembered.

In addition, the Community Manager will coach all of the team on how to live out our mission of Crafting Beautiful Coffee, Creating Purposeful Work & Cultivating a Flourishing Community.

Responsibilities

• Monitor inventory and maintain accurate inventory records. Ensures timely ordering of needed items and prevents unnecessary accumulation of stock or running out of stock.
• Increase revenue.
• Oversee hiring and training of baristas.
• Creates staffing schedules that ensure adequate staffing and labor cost-effectiveness.
• Oversees and effectively monitors team members to ensure the quality of beverage standards and ensure that the caf is clean and well-presented at all times.
• Maintaining partnerships with current suppliers and establishing partnerships with local suppliers ie: bakery
• Evaluating menu items based on menu performance reports and customer feedback.
• Identifying strategies to retain and attract new customers.
• Attend virtual meetings with the leadership team in Atlanta.
• Work alongside apartment leadership partners.
• Schedule live music and social events.

Qualifications

• At least 2 years of coffee experience.
• At least 1 year of management or leadership experience.
• Experience using Toast and Homebase is a plus, not required.
• Available mornings, evenings, and weekends.
• Full-time. Salary pay is based on experience.
• Revenue bonuses
• Paid time off
• Health insurance

We are looking forward to hearing from you.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.00 - $22.00/hour.

About Land of a Thousand Hills Coffee: We believe coffee is more than just careful farming, intentional processing and expert roasting. Coffee is an opportunity to do good, and doing good means we get to help people and champion dignity.

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