Coffee Bar Manager - Governors Island (Full Time)

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades is now a leading hospitality management company. While the business was first founded in 1980 as a waitress staffing agency offering a flexible source of income for women in the arts, today we provide food service in an array of celebrated New York City cultural institutions. You will find Great performances at Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater, among others. We are equally known for corporate workplace dining and amenity programs, and of course, full-service catering, special events, and culinary festival production. Great Performances is the nation’s first caterer to own and operate its own organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are looking for a dynamic, hands-on Coffee Bar Manager with demonstrated managerial experience in restaurants. We are looking for someone to join our management team and grow within the company. The successful candidate will be responsible for managing all F&B operations, including forecasting, budgeting, and inventory while maximizing sales and revenue. The ideal candidate has the ability to successfully coach, develop, and discipline staff to ensure the guest experience meets the hospitality standards of the company.

Responsibilities include, but are not limited to:

·       Employee Management

·       Selection, development, and performance management of employees

·       Participate in ongoing education for team members, including, daily pre-meal meetings

·       Directing/assisting staff during service

·       Creating and managing employee schedules

·       Mediating employee concerns and issues

Operational Management

·       Coordinate and manage the entire operation of the venue during scheduled service, including the flow of service, and implementing creative solutions as needed

·       Resolving guest issues and concerns with a professional demeanor

·       Enforcing service standards as described in the Hospitality/Great Performances Employee Guides

·       Maintain open, professional communication with back-of-house staff and partner with culinary management on menu items

Venue Promotions

·       Assist Venue Director with promotional activities and operational changes

·       Manage logistics for internal catering events

·       Assist with rental orders and special event ordering

·       Accommodating special requests as per Venue Director

Education, Knowledge, Skills, and Abilities Requirements:

·       Minimum 4-5 years of hospitality management experience

·       Combination of practical experience and education

·       Knowledge of computers to fulfill management functions, including word and excel

·       Knowledge of Department of Health guidelines and standards

·       Employee management

·       Self-disciplined and initiative; leadership ability; pleasant, polite manner and a neat and clean appearance

·       Ability to motivate employees to work as a team to ensure that food and

·       Service meets hospitality standards

·       Restaurant management experience is a must

·       Must be able to handle the pressures of simultaneously coordinating a wide

·       Range of activities and recommend appropriate solutions to common restaurant problems.

·       Must possess excellent communication and written skills

·       Food Handler's Certificate is a plus

·       Catering and Concession management experience is a plus

Location: Governors Island

Rate: $28.00 - $34.00/hour

Job Type: Seasonal Friday - Sunday

Benefits:

PTO, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States

Great Performances is an Equal Opportunity Employer.

For the safety of our employees, customers, and vendors, Great Performances requires that all employees be vaccinated against COVID-19 unless an exemption from this Policy has been granted as an accommodation. If you have a disability or sincerely held religious belief that precludes you from obtaining the COVID-19 vaccine, please let us know so the Company may engage in a cooperative dialogue about whether a reasonable accommodation may be warranted.