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Form of workJob Description
A Code Enforcement Specialist plays an active role in achieving long-term customer satisfaction inthe context of Community Association relationships. Specific responsibilities will vary withdesignated communities and may include, but are not limited to: Inspecting properties formaintenance, landscaping, safety, and compliance issues and accurately recording findings.
Duties include but are not limited to:
Requirements
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Company Description
With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.
A Code Enforcement Specialist plays an active role in achieving long-term customer satisfaction inthe context of Community Association relationships. Specific responsibilities will vary withdesignated communities and may include, but are not limited to: Inspecting properties formaintenance, landscaping, safety, and compliance issues and accurately recording findings.
Duties include but are not limited to:
- Walk property and patrol community
- Conduct code inspections to ensure HOA guidelines are kept
- Record and track code violations,s.a. grass trim, trash, parking, shutters, window trim, etc.
- Create violation letters using an Word template
- Mail out and email violation letters to homeowners notifying them of the code violation
- Track violations letters sent and follow-up to ensure violations have been corrected
- Create and submit violation reports to the BOD on a weekly basis
- Attend quarterly board meetings and give updates on Code enforcement and violations
- Additional responsibilities include assisting the Onsite Manager in covering the office, answering the phones, and responding to homeowner and BOD inquiries by phone, email and in-person
Requirements
- High School Diploma or GED Required;Associates Degree Preferred
- 0 - 3 years of directly related or closely related experience
- Ability to be outdoors for long periods of time on foot and by car
- Comfortable interacting with homeowners, residents, and board of directors in person, by phone and email
- Professional communication skills; effective conflict resolution skills and techniques
- Confident in skills and abilities; takes ownership and initiative
- Team oriented and customer service driven
#LI-PK1
Company Description
With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.
