Coach Manager

We are looking for a key team member to direct and support coach success by aligning buyer expectations and providing best practice, policies, and actionable feedback to the coaching team.

EdConnective believes spectacular candidates come with all types of educations, skills backgrounds. Should the below posting excite you, please don't hesitate to apply - we'd love to hear from you.

This is a full-time, remote (work from home) position, with the potential for occasional (0-10% of the time) travel.

Who we are

Are you looking to be a part of a team with a purpose? EdConnective's mission is to transform education from the bottom up. We strongly believe that teachers and leaders are the core technology in every classroom, and by helping them move from good to great, we can help ensure every student has access to a highly effective teacher.

Why you’ll love EdConnective

• We Make A Difference - our partnerships directly impact both teacher and student outcomes and our inboxes are full of stories of this transformational education impact.

• We Are Partners - our focus is 100% on consultative sales - this means helping school leaders achieve their goals, first and foremost. We don’t use high-pressure sales gimmicks, we don’t pester our contacts with low-value communication, and you won’t either.

• We Work With The Best - Our mentors have built huge companies in the education space.

• More Tech, More Support - We use modern technology platforms to allow our team to spend less time on menial tasks and more time on strategy and coaching.

• Flexibility Balance - Unlimited PTO, normal business hours and reasonable notice for travel.

• Benefits - Competitive base salary along with health, vision, dental, 401k, short term disability, long term disability, life insurance and other benefits

• We Care About Growth - Our team exhibits the growth mindset, and the ideal hire for this position will too. There is tremendous growth potential within the company, and we offer a variety of training and individual-focused development plans to help you meet your goals.

What you’ll love to do

Internal Team Focus:

• Build rapport and strong professional relationships with team members and direct reports

• Develop open lines of communication with the coaching team, allowing for questions and needs to be discussed proactively

• Quickly identify any barriers for your coaches or programs and provide recommendations to mitigate

• Coach members of the coaching team virtually by observing their meetings with teachers and then meeting for one-on-one coaching to provide feedback, practice strategies, and plan specific next steps.

• Facilitate and lead internal processes, onboarding and trainings for the coaching team - including implementing learning development opportunities through individual and small-group coaching, and whole group workshops using EdConnective’s Coach Rubric.

• Communicate clear guidelines around high expectations of professionalism from our coaches, including consistent communication, promptness and attendance, and kind and asset-oriented language.

External Focus:

• Align expectations between buyers and the coaches working to deliver their associated programs

• Partner with our sales and customer success team to develop and strengthen our relationships and identify retention and new business opportunities

• Facilitate world-class workshops to districts and schools we partner with - including supporting the development of workshop facilitators using EdConnective’s Workshop Facilitator Rubric through individual coaching and whole group sessions.

This position requires

• A passion for improving education - we are a mission driven organization

• Mentorship - coaches that are informed and supported provide the best experience for our customers

• Exceptional communication - our written and verbal communications need to provide value and to be persuasive

• Relationship building skills- building our network is paramount to our growth and success

• Fluency with technology - communications technology helps scale our recruitment and retention efforts

• A solution driven approach - new, exciting challenges appear regularly, and we won’t always have the answers; we need someone who can find them

• A positive outlook and adaptability to change - our teams iterate quickly based on feedback and data

An ideal candidate could also bring

• Experience in an educational coaching program or role

• Experience in a K12 education role

• A willingness to provide, and also receive, feedback - fostering an environment of continual growth

• A demonstrated ability to establish and manage internal team and customer relationships