CMA or LPN - Hospitalist IMPACT Team

CMA or LPN - Hospitalist IMPACT Team

Waterloo IMPACT Team

Full-time Days (Monday - Friday, no weekends)

• Assist provider and other clinical staff with obtaining basic vital information, preparing patient for examination, treatment and minor surgical procedures, commensurate with training and education.
• Demonstrate competence in the skills necessary to carry out assigned duties.
• Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
• Document accurate information reading health concern and/or condition from patient or family member.
• Telephone data collection.
• Conduct follow up phone calls regarding patient’s health and progress as necessary.
• Administer medications by oral, IM, SQ or ID routes under the order of a provider or RN.
• Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.
• Provide education to patients and families using the Teach-back method per protocols and guidelines.
• Place urinary catheters per protocol.
• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.
• Provide information to appropriate regulatory agencies (i.e. health department).
• Demonstrate the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
• Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements
• Thoroughly understand anatomical impact (phases/stages, thresholds) for clinic specialty services including co-morbidities and influences impacting patient care and treatment.
• Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
• Be aware of what is happening in the clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
• Meet the department work schedule.
• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
• Maintain compliance with Personnel policies and procedures.
• Monitor environmental conditions in order to secure protected health information.
• Maintain regular and consistent attendance at work.
• Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office

• Graduate of an accredited program for Licensed Practical Nurses or Certified Medical Assitants
• High school diploma required if work is performed in a complex CLIA lab.
• Current license to practice nursing in the State of Iowa/Illinois for Licensed Practical Nurse.
• Meets educational/competency requirements per policy.
• Previous clinical experience in a medical office preferred.
• Computer data entry experience.
• Mandatory Reporter certification.
• CPR certification.
• Strong interpersonal skills.
• Strong computer skills.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures
• Able to write, read, comprehend and speak fluent English.
• Strong verbal and written communication skills.