Cma - Certified Medical Assistant

Job Title: Medical Assistant

Job Location: Bellaire, TX 77401

Job Duration: 3 Months – Contract

Duties:

To provide patient care and excellent customer service in the ambulatory setting. To assist in the coordination of flow and provider schedules to effectively manage patient care.

• Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner.
• Introduces patients/families to My Chart and assist with the enrollment as needed.
• Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
• Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.
• Proactively approaches dissatisfied customers and implements customer service recovery measures.
• Identifies prolonged wait times for patients in waiting room and reports to team lead or Practice Leader.
• Obtains translation services as needed for patients and/or families.
• Participates as a member of the care team, working with each member of the team to meet goals of patient as identified in care and treatment plan; participates in care team meetings such as daily huddles, monthly staff and Center Team.
• Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback.
• Notifies licensed staff or supervisor when unable to complete assigned s or responsibilities

Strong customer service

Punctual

Bilingual- Preferred

Familiar with insurance verification

Strong data entry skills

Skills:

• Knowledge of nursing/Medical Assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology and customer service concepts.
• The ability to operate proficiently a personal computer and basic clinic/patient care, office equipment; demonstrate interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide excellent customer service skills.
• The ability to demonstrate quick decision making and self-initiated work behaviors is necessary.
• Bilingual in Spanish/English preferred.

Education:

CCMA - Cert-Cert Clinical MA - CCMA via National Healthcare Association Or CMA-AAM - Cert-Cert Medical Assistant via American Association of Medical Assistants Or CMA-C - Clinical Medical Assistant Certification via American Medical Certification Association(AMCA) Or EMT - Emergency Medical Techn via Texas Department of State Health Services Or EMT-A - Advanced EMT via Texas Department of State Health Services Or EMT-B - Emergency Medical Techn-Basic via Texas Department of State Health Services Or EMT-I - Emergency Medical Techn-Interm via Texas Department of State Health Services Or EMT-P - Emergency Medical Techn-Parame via Texas Department of State Health Services Or LIC PAR - Lic-Paramedic via Texas Department of State Health Services Or NCMA - National Cert Med Assistant via National Center for Competency Testing Or NRCMA - Nat Reg Cert Med Assistant via National Association of Health Professionals Or RMA-AAH : American Allied Health via American Allied Health Or RMA-AMT : American Medical Technologist via American Medical Technologist Or RMA-AAMP : American Association of Medical Personnel via American Association of Medical Personnel Or RMA-ARMA : American Registry of Medical Assistants via American Registry of Medical Assistants

Skills and Experience:

Required Skills:

DATA ENTRY

Job Types: Full-time, Contract

Salary: $21.00 - $22.00 per hour

Expected hours: 40 per week

Medical specialties:

• Ob/Gyn
• Pediatrics

Schedule:

• Day shift

Work setting:

• Children's hospital
• In-person

Application Question(s):

• If interested, please leave your email, contact and best time to reach you

Experience:

• Medical Assistant: 2 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: In person