Clubhouse Staff

COMPANY OVERVIEW

At Vesta Property Services our philosophy is to provide a hands-on learning environment that utilizes one’s professional expertise and knowledge; in turn, you gain the exposure and experiences this industry has to offer!Vesta Property Services provides exceptional property management services to residential associations and developers across the state making us Florida’s most trusted community management company. Headquartered in downtown Jacksonville, Vesta has 15 offices and more than 1,000 employees throughout Florida. We are always looking for unique talent and leadership to help us grow within our industry.

SUMMARY

A Clubhouse Staff associate plays an important role as they are often the first person in which our patrons interact. The Clubhouse Staff acts as the ambassador of the community by providing exceptional service to all residents and guests.

RESPONSIBILITIES AND DUTIES include the following:

• Gate Access: Greet residents, prospective residents and guests, ensure all guests are registered properly.
• Special Events: Choosing an appropriate venue for proposed event or performance in the light of the number of participants expected at the event, the purpose of the event, as well as the appropriateness of the event for the venue, etc. Show Nights:
• Collecting tickets at the door of theater, helping guest find seats, etc.
• Provide a highly visible presence in and around the facility.
• Provide tours of the facility.
• Tactfully enforce community policies.
• Swiftly address conflicts or concerns.
• Complete various administrative duties such as room rental reservations, program registrations and answering phones.
• Provide additional cleaning in or around the facility.

COMPETENCIES:

• Technical Capacity.
• Personal Effectiveness/Credibility.
• Thoroughness.
• Collaboration Skills.
• Communication Proficiency.
• Flexibility.

SUPERVISORY RESPONSIBILITY:

This position has no supervisory responsibilities.

WORK ENVIRONMENT:

This job operates in a clubhouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS:

This is a largely sedentary role; however, some light walking is possible for trips to the business office for paper or communication with your supervisor.

TRAVEL:

No travel is expected for this position.

QUALIFICATIONS:

• High school diploma.
• Prior administrative experience.

AAP/EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DRUG FREE WORKPLACE

In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services employees and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace.

OTHER DUTIES MAY BE ASSIGNED

The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.