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SalarySummary
In the role of Club Quality and Member Support Administrative Executive Assistant, you will provide administrative support to the Club Quality and Member Support Director, as well as provide some support to the Chief Operations and Information Officer (which includes the PMO and IT teams). Additionally, you will interact internally with our team as well as externally with Toastmasters International members from around the world. This position requires a person who is detailed, flexible, and has excellent interpersonal skills.
Description
- Maintain calendar management for Club Quality and Member Support Director, as well as prepare and book
meetings as needed - Plan travel reservations, itineraries, hotel reservations, and seminar registration
- Complete expense reports, and submit for reimbursement in an accurate and timely manner
- Screen contacts and interact with visitors, vendors, members, and internal staff
- Adeptly handle incoming communications and respond to internal requests for information
- Ability to handle confidential information with discretion
- Establish and maintain effective interdepartmental relationships with management and staff, as well as members
globally - Maintain office filing and record keeping, and office supplies
- Maintain the accuracy of data and records, and assist in the preparation of required reports
- Assist with developing, testing, and reviewing business processes and resources, which may include training
team members - Support organizational initiatives, including departmental projects
- Assist management with research analysis and provide recommendations
- Perform other duties and special assignments as requested by management
- Manage events across the Operations teams (IT, PMO, and CQMS)
Knowledge and Skills
- Innovative team player with strong attention to detail and a positive attitude
- Detail-oriented individual, with strong analytical, organizational, and time management skills
- Excellent communication skills, both verbal and written
- Ability to write professional, clear, and concise communications
- Advance problem-solving and/or sophisticated member satisfaction techniques
- Superior data entry experience with proven speed and accuracy
- Must be able to work on a team as well as independently, and contribute to multiple projects
- Non-profit experience a plus
- Contact center experience a plus
Requirements
- Bachelor’s degree or equivalent work experience required
- Intermediate to Advanced skills – Microsoft Office Suite
- Preferred 3-5 years of Executive Assistant experience
Compliance with all company policies, including but not limited to the company’s COVID-19 vaccination policy and testing and face-covering policy, is a condition of employment. You must be able to connect to a reliable internet service to perform all job duties when working from home. Work authorization is required, and sponsorship is not available. Candidates must be legally authorized to work in the U.S.
This position pays $60,000.00 - $65,000.00 annually, or $2,307.70 - $2,500.00 bi-weekly. This position is exempt.
This is a hybrid role, with some days remote and some on-site, typically 2 per week, with expected in-office days of Tuesday and Wednesday at 9127 S. Jamaica St. Englewood, CO 80112. When working in the office, we follow CDC guidelines.
Join Toastmasters!
We offer a competitive salary and benefits package: Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance, 401(k), and Pension Plan, along with 15 days of paid Vacation, 9 paid Sick days, and 12 paid Holidays.
A close-knit culture and steady work/life balance are tantamount to success at Toastmasters International. The educational nonprofit strives to cultivate an upbeat, prolific workforce through valued benefits, such as complimentary coffee and tea bar, free access to bikes in the business park, employee-focused events/lunches, and prize-winning contests.
The company-wide camaraderie can be felt in the sleek breakrooms and wide-open workspace that faces large windows and lets in a lot of light and positive energy in a LEED-certified building. Holidays are important here: in addition to 12 paid holidays per year, the company encourages monthly potlucks, costumes on Halloween, department decorations, and making merry at year’s end.
Smart casual is the dress code, which means you can wear jeans with a nice shirt and shoes. Toastmasters' employees are welcome to become Toastmasters members with free membership and an on-site company club.
Wellness is a focal point throughout the year, highlighted by events including our annual Toastmasters International 5K Run/Walk!
Find out how Toastmasters incites a sense of community – Learn more today!
Principals only. Recruiters, please do not contact this job poster.
