Club General Manager - Forth Atlanta

Join the team redefining luxury hospitality in Atlanta. Join FORTH.

You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax?

We create that feeling, with passionate people like you.

FORTH is thrilled to announce a variety of opportunities at our brand-new property opening summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments.

We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too.

If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can.

The Club General Manager should have knowledge of the latest culinary and hospitality trends and be passionate about providing exceptional hospitality. The Club General Manager is responsible for ensuring the quality of foods and services to maintain the guests’ overall satisfaction on their dining experience. The Club General Manager must have excellent communication, business, interpersonal, organizational, time management and motivational skills, and the ability to multitask and think quickly when under pressure. A hands-on management style coupled with the ability to delegate, create an increase in manager productivity, collaboration, quality, and profitability is what will allow the General Manager to succeed.

Duties & Responsibilities:

• Achievement of budgeted food sales, beverage sales, labor costs and profitability.
• Completion of daily, weekly and monthly sales reports
• Overseeing Membership Sales to complete customer Follow-up calls on a timely basis
• Building and hiring of cross functional operations teams with exemplary communication, functional skills and full accountability while maintaining a customer focus priority
• Working closely with Membership Sales, Club Programming, Lifestyle, Restaurants, and Culinary
• Teamwork-Relations with co-workers and management
• Responsible for staff training and development including manuals
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day
• Attendance and participation at weekly F&B meeting and Department Head meeting
• Assist in menu planning and pricing
• Completion of monthly inventory
• Participation in Manager on Duty shifts as required
• Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared
• Arranging for equipment maintenance and repair
• Supervision of weekly payroll input
• Oversight of all schedules and assuring the completion of weekly schedule and shift duties while maintaining a labor cost at or below the budgeted expectation
• Ensure that all HR procedures are followed according to company policy
• High employee retention
• Personal development and growth
• Coaching of personnel when required
• Exceeding service expectations
• Overall maintenance of the operation at a level in keeping with the standards prescribed
• Report any deficiencies in equipment and facilities
• All other duties as directed by Director of Operations and Owners

Required Experience:

• Proficiency in MS Office Suite, inventory, payroll management software.
• Minimum 3-4 years of experience as General Manager for fine dining/high volume environment
• Strengths must include multi-tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person