Description
The Clinical Trainer & Product Specialist is responsible for training and educating O&P (orthotic and prosthetic) practitioners as well as internal clinical staff in a variety of settings which may include clinic-based, residential, and the traditional classroom.
The role involves developing and delivering training programs, conducting assessments, and ensuring that practitioners are equipped with the necessary skills and knowledge to provide both high-quality and safe orthotic care to patients, relating to the Myomo product line.
The Clinical Trainer & Product Specialist may work in cross-functional collaboration with other staff, healthcare institutions, educational organizations, and industry partners to enhance the competencies of O&P, and other clinical professionals.
Responsibilities
Curriculum Development:
- Design and develop training curricula for orthotic and prosthetic practitioners, incorporating the latest advancements for Myomo products.
- Create educational materials, presentations, and resources to support training programs for Myomo staff and partnering orthotists/prosthetists.
- Conduct hands-on training sessions, workshops, and in-person or virtual lectures for orthotic and prosthetic practitioners.
- Provide guidance on clinical techniques, patient assessment, and the use of Myomo orthotic products.
- Provide field training and observation on an ongoing basis.
- Demonstrate knowledge and serves as a clinical expert of Myomo product line.
- Assess the clinical competence of orthotic and prosthetic practitioners through practical evaluations and written assessments.
- Provide constructive feedback to facilitate continuous improvement in clinical skills.
- Stay abreast of emerging technologies and trends in orthotics and myoelectric prosthetics.
- Integrate technological advancements into training programs to ensure practitioners are familiar with the latest tools and devices.
- Work collaboratively with cross functional team members, healthcare institutions, academic partners, and industry partners to enhance training opportunities.
- Foster partnerships to facilitate access to cutting-edge resources and expertise.
- Provide clinical expertise with clinicians, engineering, product development and quality to improve Myomo products.
- Build and sustain credible business relationships with Myomo clients, therapists, patients, and physicians, and share product expertise accordingly.
- Identify, report, and advise of customer needs, product performance and potential sales opportunities to influence product improvement, service of accounts, and sales growth.
- Facilitate ongoing professional development opportunities for orthotic and prosthetic practitioners.
- Encourage practitioners to stay current with all Myomo products and industry standards and best practices.
- Stay up to date on emerging technologies in the education and training industry to improve effective training techniques.
- Maintain accurate records of training sessions, assessments, and participant feedback in a timely manner.
- Prepare reports on the effectiveness of training programs and make recommendations for improvements.
- Maintain CRM and patient documentation in a timely manner.
- Implement, practice, and monitor quality assurance measures to ensure the highest standards of care for Myomo's products.
- Provide support and guidance in addressing any identified areas for improvement.
- Identify, report, and advise of customer needs, product performance and potential sales opportunities to influence product improvement, service of accounts, and sales growth.
- Assist and support with various clinical duties as needed.
- Attend and participate in industry conferences and meetings as needed.
Requirements
- Minimum of a Bachelor's degree; advanced education may be preferred, with previous background in either sales or clinical education.
- Must possess orthotic, prosthetic, physical or occupational therapy (OT) licensure. Certified Hand Therapist (CHT) or Neuro certification would be a strong advantage.
- Preferred experience with myoelectric upper extremity prosthetics and/or upper extremity orthotics.
- Excellent interpersonal skills to build effective, lasting relationships with O & P partners, therapists, and clients.
- Must be well-organized and self-motivated, with integrity, initiative, and excellent verbal/written communication skills extending to public speaking and presentation formats.
- Polished, professional, and tactful conduct in all internal and external interactions.
- Strong problem-solving skills with the ability to adapt in an evolving environment with ease.
- Dedication to teamwork along with a strong commitment to clinical excellence.
- Ability to quickly master technology.
- Intermediate or advanced skills with applicable computer programs, including Microsoft Excel, Word, and PowerPoint.
- Ability to travel 50-75% in assigned territories (within US), with an average of 2-3 overnight stays a week.
About Myomo, Inc
At Myomo, we are driven by a mission to enable independence and confidence for stroke survivors as well as those living with ALS, MS, and other neurological disorders. Our teams continue to break through barriers, defining the limits of what is possible in both medical device robotics and our global system of care.