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Clinical Services Representatives are expected deliver outstanding customer service for all clients and internal/external customers while providing efficient and effective daily operations of the Public Health Clinic and WIC (Women, Infants, and Children) programs. They expedite check in/check-out process by reviewing appointment status to view information regarding appointment and insurance information. Examples of work include: schedules client appointments; greets clients; routes clientele, determines client’s financial status; completes registration forms; prepares and maintains client health record, collects service fees and processes client bills, conducts community outreach activities, and makes referrals according to program procedures. If bi-lingual required, incumbent must be able to communicate effectively in both English and a defined non-English language with staff and clients as needed.
The Lexington-Fayette County Health Department (LFCHD) is an independent public health agency charged with helping Lexington be well since 1904 and proudly nationally accredited since 2014. Vision: We will move Lexington toward being one of the healthiest communities in the nation. Mission: Helping Lexington be well. Values: We commit to being... Caring - by being thoughtful and considerate in all our interactions. Accountable - in bringing high quality to our work. Respectful - for all clients and for each other. Equity - in opportunity and access. Service - that exceeds expectations. We are here to serve our clients and community. LFCHD provides a wide range of public health services for the community, including restaurant inspections, flu shots, HANDS visits for moms and dads, diabetes prevention/management, training to licensed child care providers, nutrition through the Women, Infants and Children (WIC) program, school health, a needle exchange program to fight the spread of hepatitis C and HIV, and much more. Visit www.lfchd.org to learn more about LFCHD!
Lexington-Fayette County Health Department (LFCHD) offers a comprehensive benefits package to full-time and some part-time eligible employees, including paid time off (annual and sick leave accruals); robust wellness program and 13 paid holidays. Employee benefits summary: Four medical plans are offered, so you can select the coverage that best meets your needs. Two plan options include an employer-funded health reimbursement account. Employees who waive medical coverage are eligible for an employer-funded health reimbursement account that receives $175 per month. Dental Insurance and Vision Insurance is available with three plan options ranging from basic to comprehensive. Additional benefits include basic life insurance and long term disability; cafeteria plans; wellness program; employee assistance program; leave; and tuition reimbursement program. Retirement Benefits include the Kentucky Public Pension Authorities (KPPA) and Cash Balance plan and Kentucky Deferred Compensation which includes 401(k), 457, and IRA options.
