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SalaryThe Clinical Secretary is responsible for maintenance of patient documents including prescription refills, prior authorizations, collection of patient forms, faxing /mailing/ emailing and data entry in portal (DMV). Facilitates communication between the patient and provider by addressing portal messages and telephone encounters.
The center will provide patient, centered primary care of the highest quality to residents, migrants and seasonal farmworkers, as well as visitors of the Eastern Shore of Virginia.
As part of the Patient Centered Medical Home Model of care, the employee will advocate for patient’s best interest and make recommendations for patient special needs such as interpreter services; identified barriers to care such as transportation, medication assistance, outreach, and health education; influence patient’s engagement in their care; promoting a continuum of safe, quality, and cost-effective patient care.
- Requires a high school diploma or the equivalent.
- Clinical experience in a medical setting preferred.
- Individual must be professional, self-motivated and have strong attention to detail, communication, teamwork, customer service and computer skills.
- Must demonstrate excellent internal and external customer service skills.
- Must demonstrate a personal and professional commitment to Eastern Shore Rural Health and its Mission Statement.
- Ability to provide bilingual patient care is a plus.
The center will provide patient, centered primary care of the highest quality to residents, migrants and seasonal farmworkers, as well as visitors of the Eastern Shore of Virginia.
As part of the Patient Centered Medical Home Model of care, the employee will advocate for patient’s best interest and make recommendations for patient special needs such as interpreter services; identified barriers to care such as transportation, medication assistance, outreach, and health education; influence patient’s engagement in their care; promoting a continuum of safe, quality, and cost-effective patient care.
