Clinical Risk Mitigation Coordinator

The Department of Mental Health (DMH) is seeking an experienced clinical professional to serve as the Clinical Risk Mitigation Coordinator for the Massachusetts Mental Health Center (MMHC).  The selected candidate will assist the Medical Director in providing site coordination of DMH Risk Management procedures and provide clinical consultation for safety and crises protocols for MMHC clinics and community services teams.

Duties and Responsibilities (These duties are a general summary and are not all inclusive):

• Responsible for the site coordination of DMH risk management procedures.  Processes critical incident reports and complaints and provides the necessary administrative follow-up. Interfaces with the Area Office. Responds to queries, provides information, etc.
• Identifies and tracks the critical incidents requiring clinical oversight. 
• Provides consultation with programs and staff regarding follow-up and arranges risk review meetings as needed.
• Facilitates the site's weekly Risk Review meetings. 
• Provides consultations to cases presented in this forum and other client related meetings. Tracks the risk levels and recommendations for risk management of all risk assessed clients.
• Maintains the site Risk Management Database and prepares and presents client information and updates at monthly Area Risk Database meetings.
• Creates and maintains a system of coordinating the completion of annual risk assessments on all active site clients who meet the DMH risk management criteria. 
• Collaborates with provider agencies regarding adherence to risk management policy and procedures.
• Oversees creation of safety and crisis protocols and provides clinical consultation to the site Case Management staff.
• Provides site representation and/or consultation in client care meetings/forums as needed.
• Prepare/maintain administrative, statistical, and narrative reports as needed.
• Represent the Center Director and the site at risk related meeting with the metro Boston area office, DMH central office and with vendors.
• Responsible for conducting 10-day fact findings and other investigations.
• Develops and conducts trainings for staff on screenings, safety plans, and evidence-based tools.
• Provides clinical oversight to service authorization and conducts Needs and Means interviews for high-risk clients.
• Perform other duties as assigned.

Required Qualifications:

• Knowledge of the principles of physiological, psychological, and emotional growth and development.

• Knowledge of and uses of diagnostic procedures employed.
• Ability to motivate clients to participate in individual treatment plans
• Knowledge of new therapies, interventions, and behavioral techniques
• Experience providing outpatient care to persons with severe mental illness
• Ability to participate in a multi-disciplinary treatment team.
• Ability to understand and apply rules, regulations and laws governing agency and unit operations.

Preferred Qualifications:

• Knowledge of available community resources, both public and private, including but not limited to, residential, rehabilitative, vocational, educational, and treatment options for the target population.
• Knowledge of the laws, regulations, policies, and procedures governing the program and the Department as a whole, and entitlement programs.   

Please Note: This role is a 40 hour per week position with a  Monday through Friday schedule starting daily at 8:30 am until 5 pm.

About the Massachusetts Mental Health Center:

The Massachusetts Mental Health Center (MMHC) is a psychiatric facility at 75 Fenwood Road in the Longwood Medical area of Boston, Massachusetts.

In its new state of the art facility, MMHC offers a vast range of community mental health services and remains one of the most successful and academic community mental health programs in the country.

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. 

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services, Human Resources at 1-800-510-4122 Ext. #2.

First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: 
REQUIRED WORK EXPERIENCE: 
At least two years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a Master's degree in social work.  
SUBSTITUTIONS: 
 -  A Doctorate in social work, psychology, sociology, counseling, counseling education, or human services may be substituted for the required experience on the basis of two years of education for one year of experience.  
-  One year of education equals 30 semester hours.  Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.  
REQUIRED EDUCATION: 
A Master's or higher degree in social work is required. 
LICENSES: 
-  Licensure as a Licensed Certified Social Worker or Licensed Independent Clinical Social Worker by the Massachusetts Board of Registration in Social Work is required.  
-  Based on assignment, travel may be required.  Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Motor Vehicle Operator's license or the equivalent from another state.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.