Clinical Quality Analyst, Population Health Outreach Specialist - Remote In Wi

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

This position is responsible for the coordination of Population Health projects focused on a subset of members to meet quality and performance measure goals. Responsible for the development and implementation of data collection methodology to meet or exceed minimum performance standards established by the regulator, reporting and analysis of member outreach and social drivers of health program.  This position serves as a department and health plan resource for social drivers of health and member outreach while assisting with all programmatic needs of the Population Health model.  

If you are located in WI, you will have the flexibility to work remotely* as you take on some tough challenges. 

Primary Responsibilities:

• Conduct member outreach to connect members to Population Health and quality improvement programs 
• Assist with data collection for QI Pop Health Lead
• Manage social drivers of health projects and conduct member screenings as assigned
• Conduct member events and outreach for Population Health strategies
• Develop materials for Population Health strategies 
• Ensure that project schedules include all tasks and activities necessary to achieve project objectives
• Ability to collaborate with and guide work of multidisciplinary teams
• Assist with data collection for QI Pop Health Lead
• Track project performance, specifically to analyze the successful completion 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Years of post-high school education can be substituted/is equivalent to years of experience

Required Qualifications:

• 3 years of relevant work experience in project management, member experience, health care, and/or QI
• Intermediate level of proficiency with MS Word, Excel, PowerPoint and SharePoint 
• Basic knowledge of social drivers of health and screening for health related social needs 
• Proven intermediate problem solving and analytical skills
• Proven excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Proven advanced interpersonal skills to effectively communicate both written and verbal with members, providers and health plan staff
• Proven ability to maintain records of outreach and document clearly in a variety of programs
• Proven ability to influence and work with a wide range of internal stakeholders/resources to move projects and programs forward and overcome any challenges
• Located in the state of Wisconsin

Preferred Qualifications:

• Project Management Professional (PMP) or similar Certification
• Health care experience
• Experience with HEDIS and NCQA
• Experience working with Medicaid populations
• Bilingual (English and Spanish)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.      

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.