Clinical Operations Analyst

At Inbound Health, we provide an enablement platform with full-stack capabilities and proprietary technology and analytics tools customized for hospital and skilled nursing at home. Our flexible partnership structure helps customers leverage their existing assets while filling the necessary gaps for program scalability. With over 5,500 patients served across 350+ primary diagnoses since May 2020, we enable our clients to deliver safe, coordinated, and patient-centric care. Our comprehensive approach integrates biometric monitoring, in-home nursing, virtual visits, and a reliable supply chain, prioritizing quality and safety.

We are seeking an analyst with experience in healthcare to partner with our healthcare teams. This analyst tracks our Key Performance Indicators, creates data visualization, and resources our Clinical Operations and Performance Improvement initiatives.

As a Clinical Operations Analyst you will be responsible for:

• Monitor and analyze data including patient engagement, readmission rates, escalation rates, and other relevant metrics to identify areas for improvement and develop actionable recommendations.
• Resource and participate in process improvement projects.
• Create graphics and dashboards to visualize and monitor performance.
• Prepare written reports and support presentations to key stakeholders.
• Collaborate with cross-functional teams, including physicians, nurses, administrators, and IT professionals.
• Opportunity to facilitate process improvement projects.

Required Skills and Knowledge:

• Skilled in data / statistical analysis and report writing.
• Able to create / generate reports and dashboards
• Understanding of healthcare industry
• Strong (verbal and written) communication and interpersonal skills.
• Ability to work independently and in cross functional teams.
• Strong skills in Excel
• Experience working in a fast-paced, collaborative environment.
• All-hands on deck mentality.

Nice to Have, but not Required:

• Clinical Operations experience preferred
• QI/PI experience preferred
• Project Management experience preferred
• Previous experience using Tableau, Excel, Looker, ThoughtSpot, or other analytic tools preferred

Education and Experience:

• Bachelor's degree / master’s degree in business, analytics, healthcare administration, economics, public health or similar field
• 5+ years of experience in health care roles
• 3+ years of experience in Analytics roles

Apply now and help shape the future of Inbound Health.

Salary Range: $85,000 to $105,000. Individual compensation is based on skill set, experience, qualifications, and other job-related reasons.

What We Offer

• Medical, Dental & Vision
• 401(K) matching
• Paid Time Off including 10 paid holidays
• Short- & Long-Term Disability
• Life Insurance
• Wellness Stipend
• Cellphone/Internet Stipend
• Remote Work Environment
• Paid Parental Leave
• Opportunities for growth & development
• And more

Inbound Health is proud to be an equal opportunity employer. Not only do we embrace diversity but we, at Inbound Health, are committed to building a team that represents a variety of backgrounds, perspectives, and skills to reflect the diverse identities, experiences, and geographies of the patients we serve. We do not discriminate on the basis of race, sex, age, handicap, religion, natural origin or any other basis of protected class and were prohibited by law.