Clinical Nurse Educator

Clinical Nurse Educator
About Krystal Bio:
At Krystal Biotech, Inc., we bring together the brightest and most eager minds to relentlessly pursue the discovery, development and commercialization of gene delivery medicines for patients with serious and life-threatening genetic diseases. Founded in 2016, Krystal is a leader in gene therapy. Krystal received U.S. FDA approval for the first-ever redosable gene therapy treatment, VYJUVEK™, for the treatment of Dystrophic Epidermolysis Bullosa. Krystal continues to leverage our proprietary platform to develop new treatments across a robust clinical pipeline.
Krystal Biotech is based in Pittsburgh, PA which is home to our two state-of-the-art GMP facilities. Additional offices are situated in Boston, MA and in Zug, Switzerland.
Join us on our journey to implement our mission to identify, develop and deliver genetic medicines to patents!
Job Description Summary:
Krystal Biotech, Inc is currently seeking a compassionate and dedicated Clinical Nurse Educator to join our dynamic Clinical Operations team. The Educator will play a pivotal role in delivering curriculum to a diverse group, including healthcare professionals, staff, pediatric patients and caregivers. The ideal candidate will become a subject matter expert on our rare disease treatments and will be responsible for developing and maintaining a comprehensive clinical information repository.

• This position will be based in our Pittsburgh office with potential for occasional field travel, as required.

Primary Responsibilities:

• Deliver expert training on a pre-approved curriculum to various audiences, including healthcare professionals, field personnel, patients, caregivers, and office staff.
• Become a primary point of contact for field nurses and clinical staff, fielding and responding to treatment-related inquiries as a SME and escalating when necessary.
• Develop resource materials and communication plans to help healthcare professionals and families understand therapy procedures, potential outcomes, and ongoing care requirements.
• Create and maintain a clinical repository with rigorous documentation practices; Collaborate with teams to integrate new findings and advancements into clinical practice and training materials.
• Become an in-house expert on our treatments, staying abreast of the latest developments in rare disease and gene therapy.
• Provide comprehensive education on prescribed gene therapy products and recommend resources for patients and caregivers.
• Develop and maintain strong relationships with healthcare providers, office staff, and other clinical staff, proactively addressing their needs.
• Coordinate with multidisciplinary teams to ensure a holistic approach to patient care and family support.
• Ensure all activities and programs are conducted in full regulatory compliance; ensure proper documentation and protocols are being followed.
• Other duties as assigned.

Requirements and Desired Qualifications:

• Bachelor of Science in Nursing (BSN) preferred, or RN with equivalent experience.
• 1-3 years of experience in clinical nursing, preferably in pediatrics.
• Biotech/Pharma industry experience is a plus.
• Proven track record in clinical education or training.
• Demonstrated ability to collaborate with numerous cross-functional partners/key stakeholders to deliver an optimized patient experience.
• Strong presentation skills and experience with a wide range of audiences.
• Excellent computer skills (Microsoft Office Suite, Project, Word, Excel, PowerPoint, Outlook, and IXRS/EDC platforms)
• The ability to manage multiple priorities, while maintaining attention to detail is critical.
• Ability to prioritize tasks and resources, meet deadlines, and be flexible to changing priorities.
• Ability to travel as required (up to 25% during peak periods).

Krystal Biotech, Inc. is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Krystal Biotech, Inc. does not accept unsolicited headhunter and agency resumes. Krystal Biotech, Inc. will not pay fees to any third-party agency or company that does not have a signed agreement with Krystal Biotech, Inc.

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