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Form of workJob Description
Two Chairs is committed to building a culture of inclusivity, belonging, and safety. We center these efforts around open dialogue, employee support, education and advocacy, and culturally-responsive care.
Diversity, equity, and inclusion are more than just words to us; they're the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role. Achieving our mission of building a world where everyone has access to exceptional mental health care starts with creating a workplace that represents people from all identities, backgrounds, experiences, abilities, and perspectives.
About Us
We bring together an exceptional team of people at the intersection of clinical care, technology, and design. Though our backgrounds may be different, we're united by our collective personal experiences with the mental health care system and the desire to make it better. We strive to create a world where everyone has access to exceptional mental healthcare and to create a workplace where everyone has the opportunity to impact that mission. We are passionate about mental health and excited to be a part of a team that is bringing personalized, data-driven therapy to California and eventually nationwide.
About the role
We are seeking a Clinical Manager who is moved by the company's vision and mission and can adapt quickly to a rapidly evolving company. You will play an integral role in building the company by leading a clinical team and will report directly to our Regional Clinical and Operations Directors. We see our Clinical Managers as champions of our mission to provide exceptional care to our clients, continuously improve professional practice, and build a diverse and collaborative clinical community. The Clinical Manager will lead a team of up to 14 independently licensed Therapists or Mental Health Clinicians and maintain a small caseload of ongoing clients.
- Location: Downtown LA
- Hybrid Schedule: 3 days in office / 2 days remote
About You:
- Committed to delivering exceptional quality work
- Passionate about mental health
- Low ego and outcome-oriented
- Deeply empathetic
- Pragmatic
Where you'll make an impact:
Administrative:
- Manage team: team meetings, 1:1 meetings, leading case consultation meetings, being a champion of culture, and monitoring individual and team performance metrics
- Oversee client care within your clinical team: evaluating clinician performance, clinical consultation, crisis management, ensuring clinic-wide goals
- Implement and support company roll-outs of clinical processes and procedures while working collaboratively with cross-functional stakeholders across the company
- Monitor adherence to legal/ethical guidelines, internal policies, and quality standards
- Build a clinical culture that engages and retains high quality, high performing clinicians
- Represent Two Chairs through community outreach
Clinical:
- Manage a panel of ongoing clients (approximately three)
- Conduct clinical consults to assist in matching with appropriate service and therapist
- Thoughtfully integrate technology into your practice and provide data-driven care
- Actively engage in our community and professional growth through case consultation
- Collaborate with other healthcare providers as needed
You'll be successful if you have:
- An active license in clinical psychology (PhD or PsyD from an accredited university) or LMFT/LCSW/LPCC/LMHC for California
- Experience in management and leadership, including strong interpersonal communication and conflict management skills
- Exceptional clinical skills: expertise in managing clinical crises, providing substantive case consultation, navigating ethics issues, and providing great client experiences
- Excellent critical thinking and problem-solving skills
- Experience and interest in incorporating clinical diagnostic and assessment instruments (e.g., PHQ-9) to monitor client progress and treatment outcomes
- Excellent technology skills: online calendar management and software (e.g., Google Drive she
- ets, docs, slides)
More about our benefits
Whether you work in our HQ office, at a clinic or remotely, Two Chairs is highly collaborative, and yes, fun! To support you at work we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:
- Ample paid time off to relax and recharge including a Winter Office Closing: Christmas Day through New Years Day
- Comprehensive medical, dental and vision insurance coverage
- Annual professional development stipend to support your learning & growth (plus monthly time for training too!)
- Annual subsidized company contributions to your healthcare FSA
- Wellness stipend to encourage and support a well-rounded healthy lifestyle
- Full malpractice insurance coverage and licensure fee reimbursement
- Paid parental leave and lots more
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