Clinical Applications Manager

Description:

Job Title:Clinical Applications Manager

Compensation (Based on experience and qualifications)

Location: South Chicago Clinic 9119 S. Exchange Ave Chicago, IL 60617

Schedule: Monday - Friday 9:00am - 5:00pm

We are seeking a highly skilled and experienced Clinical Applications Manager to join our team. Reporting to the Chief Financial Officer (CFO), the Clinical Applications Manager will be responsible for overseeing all clinical application services, including the organization's electronic health records (EHR) and supporting applications integral to clinical operations. The successful candidate will play a crucial role in analyzing data, improving collaboration, and enhancing patient outcomes across the organization.

Responsibilities:

• Develops and maintains successful ongoing inter-departmental relationships, cooperates with other departments.
• Works collaboratively with departments across the organization in assisting with project management at multiple stages, including the research and sourcing of vendors, testing, and implementation of new or current systems, products, and software
• Develop and implement EHR training, staff and support program for newly onboarded staff and/or staff needing additional support to utilize EHR correctly
• Promote emerging technology awareness amongst staff and business management by leading and implementation of electronic medical record (EMR) and clinical application special projects as assigned or identified
• Develop and implement policies and procedures, forms, work methods and standards, and schedules to be followed by department staff; establish job priorities and coordinate workflows
• Maintaining databases and other technologies directly involved in record storage, retrieval, and distribution

Compliance/Reporting & Data Analysis:

• Analyzes data to predict trends and themes for continued monitoring and development to support clinical processes
• Work in conjunction with the Quality Department in promoting the structure and education of end users of the Electronic Health Record to address HEDIS, UDS, and other quality measures
• Conduct in-depth data analysis, utilizing spreadsheets and/or more specialized tools such as project management software and traceability solutions
• Performing technical tasks such as creating business requirements documents, user training manuals and guides, and requirements traceability matrices
• Delivering written and verbal presentations to an organization’s leadership to communicate key findings and updates on business process adjustments

Qualifications:

• A minimum of bachelor’s degree in Information Systems, Health Information Management or related field, required.
• A minimum of three (3) to five (5) years of progressive experience working in healthcare that promotes a high level of credibility with clinical professionals

If you are a professional looking to work in a collaborative environment , we encourage you to apply for this exciting opportunity at Chicago Family Health Center.

Chicago Family Health Centers offers benefits to all its full-time employees:

BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|15 Vacation Days | 8 Paid Holidays | 3 Floating Holidays | 2 Personal Days | 10 sick days |

Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Requirements:

Education and Experience

• A minimum of bachelor’s degree in Information Systems, Health Information Management or related field, required.
• A minimum of three (3) to five (5) years of progressive experience working in healthcare that promotes a high level of credibility with clinical professionals

Knowledge/Skills/Abilities

• Demonstrated ability to collaborate effectively in a team setting.
• Ability to maintain effective and professional relationships with patients and other members of the care team.
• Strong communication and business acumen.
• Experience in working with a diverse population base preferred.
• Ability to appropriately handle confrontation and conflict.
• Ability to work independently and to seek consultation as necessary.
• Ability to follow organization and departmental processes and procedures.
• Ability to work in a high stress/fast paced/high work volume environment.