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Form of workAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients.
Manages and documents patient phone calls pertaining to medical conditions and questions according to established department routine.
Registers and Schedules patients in EMR (Epic)
Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures.
Maintains and utilizes knowledge of all departmental clinical and non-clinical resources.
This position will serve as a key resource to pediatric or primary care patient families.
Experience Required
Minimum two years of general ambulatory office experience
Two years pediatric or primary care ambulatory care setting experience preferred.
Strong foundations in family centered care principles and communication.
Previous telephone triage experience preferred.
Education Requirements
Graduate of an accredited school of Practical Nursing
License/Certification Requirements
Current New Jersey LPN License (Licensed Practical Nurse).
BLS Certification (Healthcare Provider Course)
Special Requirements
Excellent verbal and written communication skills
Analytical ability, good interpersonal staff skills, self starter whi needs little supervision
Knowledge of electronic medical records
