Clinic Supervisor

This position is an extension to the Practice Administrator or Clinic Manager. The Clinic Supervisor is available on site daily to supervise and support physicians and staff. The Clinic Supervisor will provide leadership and facilitate the daily operations. Ensure staffing coverage and handling upset patients.

Staffing:

• Prepares weekly staff schedule to ensure clinic coverage, receives call outs from staff and assigns coverage accordingly.
• Review and approve staff timecards.

Compliance:

• Safety Officer, maintain OSHA and CLIA logs
  

Monitor inventory high dollar medications:

• Manage Monthly Cubixx medication reconciliation. Correct any dispense errors. Manage inventory for medications.

Generate monthly/weekly reports for Admin to review:

• Generate reports to monitor Missing Charges, Missing Chart Documentation, Unsigned documents in the physician's PAQ, MIPS, Lab Leakage, Lab errors, Missing Urodynamics Interpretations, Rezum log

Back up Front Desk and/or Back office:

• Help daily overflow with check in/out, scan, schedule diagnostics, answer tasks, schedule new patient referrals. If CMA, cover back-office duties as needed.
• Oversee and train new front desk and clinical staff.

Order Front Desk/Clinic supplies:

• Manage inventory for front desk supplies and printed products.
• Manage inventory for back office clinic and ancillary supplies

Supervise daily operations and report to Admin:

• Cover Administrator when out of the office and communicate all staffing and patient issues. OSHA, CLIA, HIPAA documentation management.

Back up Triage:

• Assist call center with patient calls and hospital calls that cannot wait.

On call schedules:

• Assist the Administrator with the hospital on call schedules and on call payments

Assist Admin with special task:

• Assist Admin with implementing new and changes to policy and procedures.
• Travel to other locations as assigned by Administrator.

Customer service:

• First line of contact for all patient complaints.
  

EDUCATION and/or Experience:

• High School Diploma
• 3+ years healthcare experience
• NRCMA preferred

Requirements:

• Interoffice travel required.