Clinic Manager I

POSITION SUMMARY

Coordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. Managing staff and clinic personnel in FQHC and EHR PMS Environment.

Benefits:

• Free Medical, Dental & Vision

• 13 Paid Holidays + PTO

• 403 (B) retirement match

• Life Insurance, EAP

• Flexible Spending Account

• Succession plans & growth within

REQUIRED SKILLS AND QUALIFICATIONS

Clinic Scope & Qualifications: (*Must possess 3 out of 4 below)

• Clinic Scope/Services: School-Based and/or Primary Care Services

• Clinic Capacity: 16 Medical Exam Rooms

• Clinic Volume: 380-500 patient visits per week

• Managerial Experience: Minimum of two years related experience or equivalent in managing staff.

Education:

• High School Diploma

• B.A. / B.S. (Preferred) in health care administration or other health-related field or equivalent

Other Experience:

• Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.

• Bilingual English/Spanish (Preferred)

• Proficient in Microsoft Office and Excel (familiarity with medical terminology).

Licensure/Certification:

• Must possess current CPR certification.

• Employees are responsible for maintaining individual certifications as required by job function or by law and provide

• verification and recertification when requested by management.

DUTIES AND RESPONSIBILITIES:

• Manages clinical operations, including but not limited to staffing schedules and patient flow.

• Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.

• Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.

• Attend manager meetings and training.

• Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff.

• Establishes accountabilities and performance goals and provides staff counseling, coaching, feedback, recognition, training, and development.

• Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center.

• Plans, coordinates, directs, and provides patient care orientation and ongoing training to staff.

• Encourage employees to improve skills and abilities and stay abreast of current technologies/practices.

• Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.

• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.

• Interprets regulations and/or policies for employees. Our mission is to eliminate health disparities and foster community well-being by providing and promoting the highest quality care in South Los Angeles 2

• Coordinate multiple tasks and organize clinic objectives.

• Understand and respond to a diverse population.

• Ability to manage priorities and workflow in a changing environment.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

• Cash management; Supervise all payment plan options, checking donations, and cash control established by Finance/Accounting

• Acute attention to detail

• Ability to work independently and as a member of various teams and committees

• Strong interpersonal skills.

• Assist with implementation of PMS and Electronic Health Record (EHR)

• Ability to understand and adhere to established policies, procedures, and protocols.

• Demonstrated proficiency in supervising and motivating subordinates

• Commitment to excellence and high standards

• Excellent written and oral communication skills

• Strong organizational, problem-solving, and analytical skills

• Good judgment with the ability to make timely and sound decisions

• Creative, flexible, and innovative team player

• Demonstrated competence in reacting to and handling emergencies.

• Performs other duties as assigned by the manager.

• Duties as assigned.

• Training new managers.