Clinic Manager

Job Overview:
We are seeking a highly organized and experienced Clinic Manager to oversee the daily operations of our medical clinic. The Clinic Manager will be responsible for managing staff, ensuring efficient workflow, and maintaining high-quality patient care. This is a leadership role that requires strong fiscal management skills, knowledge of medical office systems, and the ability to effectively manage human resources.

Essential Functions/Responsibilities (other duties may be assigned):

• Direct the day-to-day operations of the clinic and staff, includigng scheduling, staffing, and patient flow
• Train employees on any new policies, procedures, or standards to be implemented across the entire clinic
• Keep medical professionals informed about healthcare
• Solve patient problems in a way that complements the mission of the clinic
• Triage daily workflow, follow up on pending med orders, cross-check all appts in Google calendar, review patient charts for accuracy (prescriber, pharmacy, records, etc.) prior to appt.
• Liaise with the partner pharmacies to address order discrepancies, patient questions, pricing, reporting, , and overall maintenance of these relationships
• Disseminate post-consultation protocol instructions to each patient after cross-checking the clinical note with the medication order, and resolving any discrepancies
• Assist in developing process workflows and oversees implementation of tasks, i.e. medical records, scheduling, prescription hold management, etc.
• Manage EMR reporting for Prescriber signoffs and med order holds, eRx favorites updates and profiles, clinical note improvements
• Monthly check-ins: input Dr schedules in Google calendar and make adjustments as needed.
• Complete special project execution and documentation, as needed (transferring patient records from G-Suite to EMR, scheduling appointments in DrChrono, improving patient materials, etc.)
• Maintain patient confidence by keeping patient records information confidential
• Ensure compliance with state and federal regulations, including HIPAA guidelines

Requirements

• Bachelors in business administration, other industry related field or a nursing degree with relevant management experience
• 3-5 years in telemedicine and managing a healthcare facility or clinic. Cancer care a plus
• Ability to supervise and motivate staff to perform their duties efficiently
• Strong understanding of the principles of project management
• Proven track record in managing a complex work environment of a telemedicine-based clinic
• Experience with management and compliance within a medical organization
• Thorough understanding of EMR and telemedicine
• Proficient in all G-Suite and MS Office applications
• Skilled in prescription and lab ordering processes with partner and third-party pharmacies
• Communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires extreme attention to detail and a commitment to achieving consistent customer satisfaction
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office products to include Microsoft Windows OS
• Ability to uphold HIPAA compliance

If you are an experienced Clinic Manager looking for a new opportunity to lead a dynamic team in providing exceptional patient care, we encourage you to apply. Please submit your resume highlighting your relevant experience.

Job Type: Full-time

Pay: $64,000.00 - $82,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• Healthcare management: 3 years (Required)
• Telemedicine: 3 years (Required)
• Cancer Patient: 3 years (Preferred)
• Nursing: 3 years (Preferred)
• Supervising: 3 years (Required)

Work Location: Remote