Clinic Coordinator (School-Based Health Center)

CLINIC COORDINATOR - SCHOOL BASED HEALTH CENTER

ALAMEDA FAMILY SERVICES

Alameda Family Services is a progressive, non-profit agency that provides clinically sophisticated, comprehensive mental health and early childhood educational services to individuals and families in the City and County of Alameda through several programs: Early Head Start, Head Start, Family Support Services, School Based Services, and Behavioral Health Care Services (Counseling and a APA accredited Narrative Therapy Training Program). One of Alameda Family Services’ core values is fostering wellbeing. This focus on wellbeing provides a philosophical orientation for our work and guides our daily practice. As an agency that is deeply rooted in Alameda, we are constantly striving to achieve the best possible outcomes for our clients, families, and communities. We cultivate self-care, professional growth, and family-like work environment.

SCHOOL BASED SERVICES

Alameda Family Services’ School Based Services Program provides a multitude of health and wellness services to youth on school campuses in the Alameda Unified School District. Services include individual and group counseling, case management, as well as health education, and youth development.

OVERALL RESPONSIBILITIES:

A Clinic Coordinator works under the direct supervision of the Health Centers Supervisor. The Clinic Coordinator is responsible for providing administrative and clerical support to the School-Based Health Center (SBHC) through coordinating daily operations and services. This position is responsible for reception, scheduling, health education, billing, & data entry, as well as supporting mental health outreach and youth development.

JOB DUTIES:

• Coordinate scheduling and provide administrative and clerical support for all program services.
• Oversee insurance eligibility, enrollment, and reconciliation of billing.
• Accurately enter program service data as needed for evaluation and contract compliance.
• Maintain a welcoming atmosphere through courteous interactions and the distribution of information and referral services for youth, guardians, and the school community.
• Assist Health Center Supervisor in creating, developing, and implementing systems and protocols for Health Center operations.
• Maintain organization and cleanliness of Health Center.
• Organize and file all program related forms and materials.
• Maintain an inventory of supplies and order as needed.
• Facilitate outreach & awareness events, presentations and trainings to school personnel, students, and community.
• Assist in coordination of a peer health education and leadership group.
• Provide health education and support to students.
• Act as program representative on campus and in the community.
• Attend and participate in a variety of program and agency meetings, as well as professional development trainings.

• Other duties as assigned by Program Director & Health Center Supervisor.

QUALIFICATIONS, SKILLS AND EXPERIENCE:

• Associate’s Degree
• 1 year of both administrative assistance and clerical experience OR 2 years of secretary, reception, or clerical experience.
• Experience working with multi-cultural populations.
• Health education and community engagement
• Energy, enthusiasm, and a desire to work with adolescents in a health care setting.
• Knowledge of procedures and protocols of working within a school setting.
• Skills in organization and record keeping.
• Google Drive and Microsoft Office Suite proficiency
• Knowledge of Canva and/or other design and publishing tools
• Experience with electronic health records (EHR) systems preferred
• Ability to appropriately interact and support students, parents, co-workers, and school faculty.
• Ability to prioritize and manage multiple responsibilities.
• Ability and desire to initiate projects.
• Ability to work independently and as part of a multi-disciplinary team.
• Multi-language capacity desired.

PHYSICAL JOB DESCRIPTION:
· Must be able to sit for at least 85% of the time and stand for 15%.

· Must be able to lift up to 30 pounds (books, files, etc.).

· Must possess valid California driver’s license & have reliable transportation to travel between sites.

CONDITION OF EMPLOYMENT:

1. The School Based Services program requires a background check and clearance from the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) background prior to employment.

2. A current TB Test Results is required prior to employment.

COMPENSATION AND BENEFITS:

Alameda Family Services offers a very generous benefits program.

· 4+ weeks of vacation based on a 40 hour work week

· 100% of Kaiser Medical paid for employee

· Employer contribution to dependent medical coverage for dependents enrolled in agency plan

· Generous Dental coverage

· Vision coverage

· Group Term Life coverage

· 401k match of 1% for calendar year

· 11 paid holidays per year

· Multiple staff appreciation events throughout the year

Equal Opportunity Employment

Alameda Family Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Work Location: In person