Client Support Specialist

Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth.

With a belief that diversity and inclusiveness breeds innovation and forward-thinking design, we have assembled a curious team that questions the status quo.

As a Client Specialist (Service Ambassador), you’ll act as a liaison between our clients and Arteriors by supporting client inquiries. You’ll be the first point of contact for the client and will assist with and resolve any issues that arise. To land this gig, you’ll need a High School Diploma or equivalent. You’ll also need to have experience in a customer support role that required phone and email support.

Service Ambassadors located in the DFW Metroplex work a hybrid schedule (2 days from home and 3 days in office.

This Job Might Be For You If:

• You enjoy helping people. You get a thrill out of leading people in the right direction.
• You are calm and collected under pressure. You think on your feet while ensuring the best possible level of service.
• You are motivated and driven. You appreciate a challenge and thrive in environments that allow you to make decisions that impact the bottom line.
• You communicate clearly. You write well and can explain just about anything to anyone. You have no problem with communicating in writing and on the phone.
• You think, ‘glass half full’. You maintain a positive outlook, even in the most difficult situations, and encourage others to do the same.
• You believe in personal accountability. You see the value in both, giving and receiving, constructive feedback and you often seek new opportunities to improve and develop your skills.

Requirements

• 2-3 years of customer support experience in a corporate (non-retail) environment
• Experience working within an ERP or CRM
• Strong verbal and written communication skills
• Highschool Diploma or GED, required

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Work Location: Hybrid remote in Lewisville, TX 75056