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Form of workWhat are we looking for?
VBA is looking for a highly organized Client Support Specialist team member responsible for supporting our clients with daily questions and issue resolution.
What can we offer you?
VBA is a cloud-based high growth healthcare SAAS company providing solutions for all employee benefit administration. We offer a fun, fast-paced, collaborative work environment where the team rises above the individual. We look for hard work and a commitment to excellence. In turn, we value an individual's personal life and realize a balance must be maintained between work and play to maintain high morale as one of our core philosophies.
Why should you want to work for us?
Our team of multi-talented individuals collaborate to provide custom solutions to the insurance industry. We are highly focused on developing value and tangible benefits for our clients while providing career growth and development for our team members.
What will you be doing?
- Log, track, and resolve Client Support requests
- Development and maintenance of documents
- Assist in software best practice coaching
- Assist external clients by collecting information and/or troubleshooting various issues
- Assist with file related items
