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SalaryPosition: Customer Service Representative
The Customer Service Representative is responsible for providing exceptional customer service to our clients. This position requires a personable, warm, and engaging personality that is able to effectively communicate with clients and co-workers. The CSR will be responsible for the overall customer experience and the overall client satisfaction.
Responsibilities:
- Answer basic questions regarding Specialty Insurance policies, coverage, and premiums
- Accurately enter and update policy information
- Initiate changes or corrections to customer policies
- Provide price quotes to prospective customers
Requirements:
- 2+ years customer service or call center experience
- Previous insurance experience is a plus!
- Excellent communication skills
- Strong MS Office skills
- Must be available for local or US travel 1-5 times yearly
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
