Client Services Technician (Integration, Residential)

There is a place where mind-blowing technology and every day life overlap... that place is Cyber Technology Group.

We invite you to #experiencecyber.

Recognized as one of Arizona Top Workplaces (2022 and 2023) , Cyber Technology Group is the leader in residential technology solutions. We're a growing, thriving, Employee-First / Employee Owned company and we're currently interviewing Client Service Technician to add to our team.

Cyber Group uses technology to craft and create amazing environments and experiences for our clients. From how they utilize and incorporate audio / video components into their homes while entertaining friends, to the thoughtful lighting and shading elements designed to do everything from promote wellness to highlight art or family photos. It is all about the experience. Part technology company and part construction company, Cyber approaches and redefines both industries - every day.

We want the absolute best for our clients and we believe that starts with doing our absolute best for our employees. Our Employee-First culture is grounded in our Core Values.

Listen - Listen to the perspectives, ideas and experiences of others as if they were your own.

Work - Choose action over observation and take pride in creating the best experience for those around you.

Trust - Separate intent from impact. Assume right, trust the other person made the best decision with the information they had.

Grow - Be hungry, humble and smart. We learn from the questions we ask, not just the answer we have.

Chill - Find your chill. Outside of work, surround yourself with people and passions which inspire and recharge you.

We are made up of an amazing, diverse group of men and women who are reliable, friendly, engaging, smart and thoughtful. We are are comfortable working in both a team atmosphere or going solo - depending on the needs of the business or scope of a project. We understand the value of communication, know how to efficiently manage our own time - as well as the time of others - and we're confident being the face and voice of Cyber.

Based out of our office in Scottsdale, this is a mobile role (company vehicle, company gas card provided); working with clients and job sites across the valley. In this role, the Client Service Technician's responsibilities include, but aren't limited to, providing concierge level service to clients for all integration related systems (A/V, lighting, window coverings, networks, etc.), deploying and managing control systems, installation and trouble-shooting of cable & satellite TV systems, CCTV and security systems, developing ongoing standards for remote / site management, coordinate and update client portals, etc.

Integration industry knowledge (control systems, networks, etc.) and technical experience (Lutron, Savant, Crestron, Josh.ai, etc.) are required for this position. If you feel like you would be a good fit, we'd love to talk to you about the Client Service Technician position.

Job Type: Full-time

Pay: $63,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• Company truck
• Dental insurance
• Employee discount
• Flexible schedule
• Fuel card
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday

Application Question(s):

• Experience in the field of integration is REQUIRED for this role. How many years of experience do you have with home automation platforms like Crestron Home, Josh.ai, Savant, etc.?

Ability to Commute:

• Scottsdale, AZ 85260 (Required)

Work Location: In person